Overview
On Site
$20 - $23
Full Time
Skills
Recruiting
Technical Support
Problem solving
Repair
Management
Equipment maintenance
Customer service
Communication
Electronics
Electrical wiring
Job Details
Job Description
Job Description
Come create your career with Volt
Volt is immediately hiring for Service Support Representative I in Long Beach, CA.
As an Service Support Representative I you will:
This is a full-time opportunity.
The ideal candidate will have Mandatory Skills:
Pay Rate: $20.00 - $23.00 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW
Come create your career with Volt
Volt is immediately hiring for Service Support Representative I in Long Beach, CA.
As an Service Support Representative I you will:
- Handling troubleshooting, complaints and repair requests for equipment and products for the company.
- Keeping meticulous records and technical support logs, follows established company procedures and but not limited to solving problems over the phone.
- Arranges for repair of equipment as well as sends out loaners (as necessary) if troubleshooting fails
- Diagnose errors or technical problems and determining proper solutions.
- Managing onsite equipment repair, including maintenance, troubleshooting and test tasks.
- Production of timely and detailed service reports.
- Troubleshoot simple to complex issues.
- Generate Return Material Authorizations (RMAs) and track RMAs until back in house
This is a full-time opportunity.
The ideal candidate will have Mandatory Skills:
- Customer service oriented
- Excellent oral / written communication
- Ability to work as a team or independently
- Exceptional technical aptitude with proven experience in electronics, including but not limited to electronic wiring, control boards, I/0 boards
Pay Rate: $20.00 - $23.00 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.