Site Reliability Engineer III (ETS)

Overview

To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain advanced functional knowledge of evolving IT engineering industry technologies/competition, concepts and trends.
Site Reliability: Responsible for the development and implementation of site reliability processes that increase efficiency, eliminate downtime, and elevate performance for internally critical and/or externally visible systems. They focus in the areas of software design/engineering and systems architecture including, but not limited to, automation, reliability, monitoring, and systems integration.

Responsibilities

• Respond to incidents and determine preventative solutions
• Troubleshoot complex reliability and performance issues
• Participate in 24x7 on-call rotation
• Automate manual processes, evolve monitoring tools, and develop technical documentation
• Support a highly available and large scale environment
• Lead integration of other Navy Federal Enterprise technologies
• Research, evaluate, recommend, and implement solutions that align with business needs and objectives
• Use holistic knowledge of all products in the information technology ecosystem to help plan how new systems will be built and integrated
• Review solutions to ensure alignment with customer objectives, organization guidelines/benchmarks and industry best practices
• Create operational artifacts, play/run-books and Service Level Agreement/Objective documents
• Provide technical assistance (swarm/pair) routinely with other engineers
• Identify potential problems in design, quality, or operation and initiate discussions/corrective action
• Identify opportunities to effectively mitigate risk and improve performance and functionality
• Drive system testing including evaluation, verification & validation activities
• Install, maintain, configure, and monitor systems infrastructure and container infrastructure on a widely distributed network
• Provide forward thinking technical expertise in current and emerging technologies, trends and practices
• Perform other duties as assigned

Qualifications

• Experienced in supporting and developing with a Configuration Management Enterprise tool (e.g. Ansible Automation Platform)
• Experienced in developing with Infrastructure Management tool (e.g. Terraform)
• Experienced in supporting an Infrastructure Management Enterprise tool (e.g. Terraform Enterprise)
• Experienced in supporting an Enterprise Tool for Container Management (e.g. OpenShift, Tanzu, Kubernetes)
• Experienced in developing and utilizing Continuous Integration/Deployment pipelines (e.g. Jenkins, Concourse, GitHub Actions, Tekton)
• Experienced in programing languages (e.g. Python, Go, Javascript)
• Developing custom scripts or applications to automate systems implementation, configuration, or management
• Agile software development practices
• Understanding of Networking protocols and standard network architectures
• Working knowledge of engineering discipline
• Advanced Understanding of end-to-end IT processes
• Advanced research, analytical, and problem-solving skills
• Advanced collaboration, critical thinking, and presentation skills
• Effective organizational, planning and time management skills
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective skill guiding and training less experienced staff
• Bachelor's Degree in Computer Science or similar field, or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

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Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.