Clinical Applications Analyst (I or II) - Pathology Informatics

About St. Jude

There's a reason St. Jude Children's Research Hospital consistently earns a Glassdoor Employee Choice Award and is named to its \"Best Place to Work\" list. At our world-class pediatric research hospital, every one of our professionals shares our commitment to make a difference in the lives of the children we serve. There is a unique bond when you are part of a team that gives their all to advance the treatments and cures of pediatric catastrophic diseases. The result is a collaborative, positive environment where everyone, regardless of their role, receives the resources, support, and encouragement to advance and grow their careers.

Position Overview

The Clinical Applications Analyst (I or II) in Pathology Informatics is responsible for implementing, managing, and optimizing Pathology's information systems-ensuring seamless integration with the electronic medical record (EMR). The analyst will focus on systems integration related to laboratory automation and overall support of Pathology's clinical LIS infrastructure. Experience with Epic EMR and Data Innovations Instrument Manager is highly preferred.

The Department of Pathology is committed to being an institutional leader in promoting St. Jude Children's Research Hospital's mission of providing quality care to children with catastrophic illnesses. The Department is dedicated to excellence in the delivery of clinical services, the advancement of biomedical research and diagnostic techniques, and the promotion of education and professional opportunities. The hope inherent in this commitment is that each of the elements will improve our patients' quality of life as we work towards cures.

At St. Jude Children's Research Hospital, we set the standard of the very best of patient care, and we encourage applicants whose aspirations match the caliber of our work. If you're self-motivated, innovative, collaborative, driven to embrace challenges, and are an uncompromising champion of quality work, we'd love to have you apply.

Position will work M-F 8 a.m. to 4:30 p.m. Rotate on-call after hours, weekends and holidays.

Clinical Applications Analyst II Job Responsibilities:

• Actively participate and lead in meetings with cross-functional teams to elicit and understand business requirements.
• Develop, configure, and maintain interfaces between laboratory instruments and the LIS in accordance with current best practices.
• Collaborate with cross-functional teams to ensure proper integration of new and existing laboratory instruments, automation, applications, etc.
• Adheres to change management processes-maintaining thorough documentation of validation testing, approvals, and implementation follow-up in accordance.
• Troubleshoot and resolve issues related to instrument and application data interfaces and data transfer.
• Monitor data integrity and validate the accuracy of data transferred between instruments and LIS in accordance with current best practices.
• Conduct analyses to report emerging business/system/process needs; escalate complex problems when required.
• Track and drive resolution of needs and requests of teams within area, in coordination with laboratory teams and partner IT teams.
• Lead activities related to education of departmental teams around strategy, services, and capabilities, as well as change management, project management, and communication.
• Support development of presentation materials, documents, etc. for departmental stakeholders.
• Provide inputs for optimization of standardized/pre-described business requirement gathering in assigned area.
• Maintain relationships with key stakeholders and vendors, serving as the frontline point of contact for customers.
• Act as a mentor to others within team regarding own process; and train others in correct execution of the process.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintains regular and predictable attendance.

Clinical Applications Analyst II Minimum Education and/or Training:

• Bachelor's degree in computer science, engineering, business or related field required.
• Master's degree preferred.

Clinical Applications Analyst II Minimum Experience:

• Minimum requirement: Two (2) years of experience in a client-facing IT role.
• Highly prefer experience with LIS systems (Epic, Cerner, etc).
• Highly prefer experience with laboratory instrument integration utilizing Data Innovations Instrument Manager.
• Experience working in a Clinical Laboratory is preferred.
• Experience leading discussions, identifying and documenting business IT problem statements, business process design and report requirements.

Clinical Applications Analyst II Special Skills, Knowledge and Abilities:

• Clearly understands and documents business requirements related to own app/domain.
• Translates defined requirements into work products with limited guidance.
• Applies basic consultative skills and knowledge of business/systems analysis tools with limited guidance.

Clinical Applications Analyst I Job Responsibilities:

• Participate in meetings with cross-functional teams to elicit and understand business requirements.
• Assist in development, configuration, and maintenance of interfaces between laboratory instruments and the LIS in accordance with current best practices.
• Collaborate with cross-functional to ensure proper integration of new and existing laboratory instruments, automation, applications, etc.
• Adheres to change management processes-maintaining thorough documentation of validation testing, approvals, and implementation follow-up in accordance.
• Assist with troubleshooting and resolution of issues related to instrument and application data interfaces and data transfer.
• Monitor data integrity and validate the accuracy of data transferred between instruments and LIS in accordance with current best practices.
• Conduct analyses to report emerging business needs; escalate problems when required.
• Support resolution of needs and requests of business teams within area, in coordination with other IT teams.
• Independently conduct activities related to assigned area (including documentation, communication with business teams) around enterprise IT platforms/services.
• Assist in optimization of standardized/pre-described business requirement gathering support processes in assigned area.
• Periodically present results to team in project meetings.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintains regular and predictable attendance.

Clinical Applications Analyst I Minimum Education and/or Training:

• Bachelor's degree in computer science, engineering, business or related field required.
• Master's degree preferred.

Clinical Applications Analyst I Minimum Experience:

• Highly prefer experience with LIS systems (Epic, Cerner, etc).
• Highly prefer experience with laboratory instrument integration utilizing Data Innovations Instrument Manager.
• Experience working in a Clinical Laboratory is preferred.
• Some experience and/or understanding of identifying and documenting business IT problem statements, application support, business process design and/or technical documentation preferred.

Clinical Applications Analyst I Special Skills, Knowledge and Abilities:

• Shows basic awareness of business analysis tools, requirement definition templates, tools, and processes.
• Is able to support requirement gathering and documentation.
• Provides operational/ coordination support for business, system, and process analysis.

Compensation
In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $70,720 - $126,880 per year for the role of Clinical Applications Analyst (I or II) - Pathology Informatics.

Explore our exceptional benefits !

Diversity, Equity and Inclusion

St. Jude Children's Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world-regardless of race, religion or a family's ability to pay. Learn more about our history and commitment .

Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital's roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

St. Jude is an Equal Opportunity Employer

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