Sr. Project Manager/Scrum Master - Customer Data Platform (CDP)/Digital products

  • Torrance, CA
  • Posted 2 days ago | Updated 7 hours ago

Overview

On Site
Hybrid
USD 90,501.00 per year
Contract - W2

Skills

Team Leadership
Project Management
Teamwork
SAP BASIS
Invoices
Status Reports
IT Management
Project Documentation
Risk Management
Release Management
Emerging Technologies
Inspection
Apache Velocity
Partnership
Collaboration
Quality Assurance
Program Management
UPS
Sprint
Continuous Improvement
Production Support
Coaching
Documentation
SaaS
Budget
Risk Assessment
Agile
Scrum
SAFE
JIRA
Confluence
Management
User Stories
Test Cases
Leadership
Communication
Presentations
Effective Communication
Computer Science
Information Systems
Business Administration
Data Analysis
Customer Engagement
Business Process
PMP

Job Details

** The quickest way to be considered for this role is to CALL US directly! Click "Apply On Web" or "Apply Now" to access our Recruiter s contact details and give us a call today! **


** We will NOT accept 3rd Party (C2C) Contractors **
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Position:Project Mgr/Scrum Master - Customer Data Platform (CDP)
JOB REF#:43397 - JIH5JP00003600
Duration:24+ Months (On-going contract)
Location:HYBRID - Torrance, CA 90501
Pay Rate:$74.00 per hour (W2 Only)

**ONLY considering LOCAL CANDIDATES for this role, we will NOT consider candidates willing to relocate**

HYBRID: Must be able to work ONSITE 2 days per week (Tue/Thur)

Sr. Scrum Master / Project Manager will manage a large scale Customer Data Platform and Personalization program. They're currently is in process of SAFe Agile Transformation, this is a contract engagement is multi-year and will involve SAFe delivery throughout the overall project life-cycle.

PROJECT MANAGER DUTIES:
Establishes and implements project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations
Assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality reviews; and escalating functional, quality, timeline issues appropriately
Track key project milestones and adjusting project plans and/or resources
Coordinate communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed
Manage one or more cross-functional projects of high complexity
Manage one or more medium to large-sized, moderately to highly complex projects

SCRUM MASTER DUTIES:
Helps the Product Team work more effectively, focusing on continuous improvement, as a Sr. Scrum Master, you will work closely with the Product Owner and development team, leading the production support and enhancement of our
customer- and dealer-facing digital products.
Support the team s adherence to agile practices and values, coach team members on the use of agile methodologies to achieve agile maturity, remove impediments to help the team progress on their deliverables, identify areas of improvement,
and propel the agile process ensuring Scrum ceremonies take place, are time boxed and are positive and productive.
Assist and support the Product Owner with product goal definition and backlog management and related documentation.
Extensive collaboration and cross-functional communication with IT, associates, consultants, contingent workforce, and vendors.

Tasks to be completed on a daily, weekly, monthly or annual basis, project assigned:
Manage Large-scale IT project that will involve multiple technologies
Act as core resource within the Data Platform Services department operating
Grow in company methodology and build a strong working knowledge of the Customer Data Platform
Establishes and implements project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations
Tracking key project milestones and adjusting project plans and/or resources
Assembling project plans, program increment plans, and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality reviews; and escalating functional, quality, timeline issues
appropriately
Manage and monitor project financials (project budgets, forecasts, variances, invoices)
Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed
Manages cross-functional projects of high complexity
Assess project status and proactively manage changes in scope and priorities throughout project
Manage project communications and status reports across project team, IT Leadership, and Business Stakeholders
Facilitate cross-functional meetings with various functional areas and external vendors
Maintain detailed project documentation including meeting minutes, action items, issues lists and risk management plans

Delivery of business value through utilization of Scrum framework:
Facilitate medium to high complexity agile initiatives from initiation through release, providing oversight to ensure alignment with Scrum framework.
Coordinate and lead monthly release management activities.
Manage risk to delivery by identifying and removing impediments and external interruptions that distract the team from delivering highest business value.
Create and/or maintain product documentation and artifacts to support delivery, collaboration, and governance.
Remain up to date with emerging technologies, mandatory software updates, understanding existing systems, data, and processes.

Enable the AGILE team s efficacy:
Facilitate and support all Scrum events, including but not limited to Daily Stand Ups, Sprint Planning, Sprint Reviews, and Sprint Retrospectives.
Challenge the team to continuously improve through intentional, data-driven inspection and adaption (retrospectives).
Examine and drive team performance leveraging metrics such as capacity, burn down, velocity, etc, and ensure accurate and timely feedback to the team and transparency to Product Owner and executive stakeholders.
Support and empower the development team to make appropriate commitments through story selection and task definition.
Guide the team towards self-organization and cross-functionality; encourage, support, and enable the team to reach their full potential and abilities.
For scrum masters with Direct Reports: Supervise work and performance. Lead, coach, and ensure performance growth and development.

Support the Product Owner s partnership with other teams and stakeholders:
Collaborate with the Product Owner to define and prioritize the product backlog, as well as ensure that it is visible, transparent, and understood by the development team.
Collaborate with cross-functional teams, including developers, designers, QA engineers, and stakeholders, to ensure successful delivery of product features.
Negotiate with external stakeholders, other product teams, partner resources to facilitate the removal of impediments.
Support the Product Owner with meetings, building connections, building innovative solutions that contribute towards stakeholder business objectives.

Provide organizational coaching and best practice sharing on agile business practice/Agile program management:
Evangelize Scrum best practices, and coach the organization on the use of Scrum framework to plan, manage, and deliver high-quality solutions.
Work with other Scrum Masters to ensure consistency in Agile practices across multiple teams.
Identify and act on opportunities for continuous improvement to improve agile maturity.

REQUIRED EXPERIENCE:
7+ years as a Project Manager, managing all phases of the project life-cycle for large, complex, diverse and strategic AGILE the projects
3+ years as a Scrum Master, coaching teams and ensuring Scrum ceremonies (Daily Stand Ups, Sprint Planning, Sprint Reviews, and Sprint Retrospectives) are delivered, including backlog mgmt and related documentation
** Experience as a Scrum Master on continuous improvement, leading the production support and enhancement for customer digital products.
** Experience as a Scrum Master coaching team members on using Agile methodologies to achieve agile maturity, removing impediments, areas of improvement, and propel the agile process ensuring Scrum ceremonies
** Experience as a Scrum Master supporting Product Owner with product goal definition and backlog management and related documentation.
Extensive Project Mgmt experience leading and implementing Personalization and Customer Interaction program
Experience managing Software package implementation projects / programs (including SaaS framework)
Experience managing complex program and project budgets
Experience implementing programs and project plans, monitoring progress, resource usage and quality
Experience conducting risk assessments and developing plans for eliminating or mitigating the risks
Strong experience with Agile/SCRUM/SAFE delivery methodologies
Familiar with Jira/Confluence tools, to manage project artifacts, user stories, and test cases etc.
Excellent leadership, communication and presentation skills
Effective communication and guidance for technical teams such as ARB (Architectural Review Board)
EDUCATION: Bachelor s Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience.

DESIRED SKILLS:
Automotive industry background
Familiar with Automotive Products, Data Analytics, Personalization Customer Interaction models & related Business Processes
Experience delivering consumer facing websites, digital platforms or services that involve complex data, transactions, or integrations
Familiarity with customer data
CSM or PMP - Certified

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Calance Consultant Benefits Offerings:
- EPO/PPO Medical Plans
- HMO/PPO Dental programs
- Vision - VSP (Vision Plan Summary)
- 401K Retirement vesting program (VOYA)
- Paid Bi-Weekly/Direct Deposit
- Flex Spending Plan
- Voluntary Life, AD&D, STD or LTD plans
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