Staff Content Architect

  • San Diego, CA
  • Posted 21 hours ago | Updated 21 hours ago

Overview

On Site
Full Time

Skills

Financial technology
QuickBooks
MailChimp
Artificial intelligence
eXist
FOCUS
Semantics
Mentorship
Business process
Design
Partnership
Educate
Content management
Scalability
Innovation
Library Science
Linguistics
Meta-data management
Strategy
Content management systems
Taxonomy
Generative Artificial Intelligence (AI)
Content creation
Ontologies
ISO 9000
Linked Data
Neo4j
Graph databases
Management
Communication
Collaboration
Leadership
Analytical skill
Machine Learning (ML)
Natural language processing

Job Details

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

At Intuit, we are at the forefront of transforming how software is built through the innovative use of generative AI. We believe good AI can't exist without good content, which is why we're looking for a Staff Content Architect to join our Content Systems team. In this role, you'll create and implement structured content and metadata strategies across the company, with a focus on semantic tools like taxonomy, ontology, and knowledge graphs for content

management and generative AI systems.

Responsibilities

You will be a mentor, advocate, and partner in reimagining the contribution of content to products and to our business processes:

  • Subject matter expertise: Advocate for the integration of ontology, taxonomy, metadata, and knowledge graphs across various departments within the company
  • Education: Educate and influence the design and technical communities on the significance and implementation of structured content and metadata
  • Strategy creation: Develop and execute strategies for structured content that align with Generative AI applications and other relevant technologies
  • Build new partnerships: Collaborate effectively with technical stakeholders and various teams across the company to foster partnerships and drive innovation
  • Content systems: Identify and manage scalable solutions for content and metadata strategy. Develop and educate others on best information practices and standards in service to content management scalability and generative applications
  • Industry trends: Maintain an acute awareness of industry trends, information standards, and internal projects. Use this knowledge to identify opportunities for innovation and influence GenAI content strategies and user experiences


Qualifications

  • Bachelor's or Master's Degree in Library Science, Linguistics, or a related field, or equivalent practical experience
  • Proven track record in metadata strategy, content management systems, taxonomy, ontology, and knowledge graphs
  • Strong understanding of generative AI technologies, prompting, and their applications in content creation and management
  • Knowledge of ontology standards such as Schema.org, SKOS, ISO, BFO, and linked data
  • Preferred experience with tools such as PoolParty, Neo4j or other graph database software, Phrase string management, Figma
  • Demonstrated leadership in managing cross-functional projects and initiatives
  • Exceptional communication, collaboration, and leadership skills
  • Strategic and analytical systems thinker with the ability to solve complex problems
  • Familiarity with machine learning, NLP, and related technologies
  • Previous experience in a technology-forward, fast-paced environment is preferred


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