Overview
Skills
Job Details
Key Responsibilities:
- Provide advanced troubleshooting and backend support for unresolved Tier-2 escalations
- Identify system-level bugs, performance bottlenecks, integration issues
- Perform backend diagnostics, log analysis, database queries (where applicable)
- Collaborate with Meditech vendor teams and internal developers
- Manage system patches, version upgrades, and UAT coordination
- Create configuration change requests and perform change control
- Document root causes and contribute to post-incident reviews (PIRs)
- Advise on system optimization and workflow redesign initiatives
Required Skills:
- Strong expertise in Meditech Expanse architecture, deployment, and interfaces
- Experience with HL7, FHIR, or other healthcare interoperability standards
- Working knowledge of scripting, SQL, and backend EHR configurations
- Experience working with hospital IT, clinical informatics, and engineering teams
- Familiarity with change management, system downtime handling
Preferred Qualifications:
- Degree in Computer Science, Health Informatics, or Engineering
- Prior experience with Meditech Expanse system configuration or data migration
- Certifications in Meditech, HL7 integration tools, or Health IT platforms