Data Center Technician 2 - IT

Job Description

Daily Job Duties:

• Hardware installation and decommission of enterprise servers and cabling infrastructure.
• Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA).
• Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems, and other equipment.
• Landing racks, cabling, power up, and hand-off of servers to internal provisioning teams.
• Handle daily work through internal tooling systems such as JIRA and Confluence.
• Documentation of activities and strict alignment to SOP's.
• Inventory process: Receive, track, and ship data center equipment as needed.
• Install, label, and fix fiber/copper/telecom cables as well as patch panel systems.
• Understand, interpret, and alignment to local site requirements.
• Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s).
• Provide on-call emergency support at pre-determined times.
• Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
• Support and receive direction from senior team members.

Career Level - IC2

Responsibilities

Responsibilities:

• Show professionalism in your daily data center routine activities for a shift in a 24/7/365 working environment.
• Be able to be flexible to work multiple shift schedules.
• Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s).
• Receive/ship data center equipment as needed.
• Install, Remove, and Troubleshoot hardware in data centers racks without disturbing other hardware and critical infrastructure on site.
• Maintain asset inventory and update internal application as needed.
• Be accessible via cell phone and willing to work on onsite emergencies as needed.
• Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
• Act within Service Level Agreements (SLA) on the tickets assigned to you in your space.

Requirements:

• 2+ years working in an IT environment.
• Knowledge of server/storage/network hardware systems and components.
• Excellent time management skills.
• Detail-oriented with excellent organizational skills.
• Be a good team player.
• Strong interest in learning new DC concepts and technology.
• Dependable and trustworthy.
• Must be able to lift up to 50 lbs.
• Strong verbal and written communication skills.
• Shift schedule rotating or fixed assigned covering 24/7/365 based on business requirements.
• Experience advancing issues to Senior onsite staff and management as needed.
• Experience assisting on-call technicians and ability to respond to critical events as needed.
• IT Hardware Concepts knowledge (RAID, Linux/Unix, CLI, etc.)

Preferred Qualifications

• 2-year or 4-year degree or relevant work experience
• 2+ years of enterprise
• Linux administration knowledge or other command line interface knowledge/experience
• 1 year+ experience in Structured Cabling Copper/Fiber and testing of cables.
• 1 year+ experience in Cooling and Electrical systems concepts inside the data center.
• Experience in repairing and working on enterprise server hardware.

Employment for all candidates is contingent upon passing a background check.

Does this sound like you? If so, we hope to meet you!

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $27.02 to $54.13 per hour; from $56,200 to $112,600 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 , option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer