Business Systems Analyst IV

RESPONSIBILITIES:
Kforce has a client that is seeking a Business Systems Analyst IV in Tucson, AZ.

Summary:
In this role, you will personalize our agent's tool experiences through rapid prototyping, Agile development and coordinated releases. We are looking for someone with a proven track record of delivering new technology and experiences at scale in a platform and services-oriented architecture. In addition, this person must have a demonstrated ability to collaborate effectively with internal and external partners, including technologists, product managers, engineers, and senior leadership.

Duties:
* Facilitate joint design sessions to refine defined experience requirements
* Develop functional and/or non-functional prototypes to gain alignment/acceptance
* Develop and deliver new solutions at scale to support or personalize expert experiences
* Ensure developed solutions meet enterprise development standards
* Write user stories as part of an Agile project framework which include clear acceptance criteria and take into account dependencies on other stories and/or initiatives

REQUIREMENTS:
* BS or BA degree preferred or equivalent work experience
* Salesforce Admin certification required
* Experience with Agile development and methodologies
* Solid knowledge and hands on configuration and/or development experience with Salesforce platform
* A self-motivated person who can influence and drive cross-functional, cross-geo teams, promoting timely and effective communication
* Proven expertise leading cross-functional teams that together launch on time
* A strong sense of urgency to help customers and the ability to identify insights and deliver a quality, innovative experiences quickly
* Salesforce Sales Could certification highly preferred
* Salesforce Service Cloud certification highly preferred

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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