Mid-level Help Desk Support Technician

  • Washington, DC
  • Posted 45 days ago | Updated 4 hours ago

Overview

On Site
Full Time

Skills

Embedded systems
Military
Operations
Technical Support
Help desk
Computer networking
Testing
Repair
Software installation
Training
Software packaging
Printers
Operating systems
Computer hardware
Software troubleshooting
LAN
Evaluation
CompTIA
Network+
Security+
Security clearance
Professional development
MEAN stack
Microsoft Excel
Corporate social responsibility
FOCUS
Leadership
IMPACT
Recruiting
Enterprise asset management
Research
Internet Explorer
Information engineering
LinkedIn
Facebook
DICE
Aerospace
Profit and loss

Job Details

Req ID: 32030

Summary

Mid-level Help Desk Support Technician

Washington, DC

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers.

The Mid-level Help Desk Support Technician provides support to distributed PC/networking environments, including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software installation and configurations.

Responsibilities
  • Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages.
  • Install and test personal computers, printers, and other peripherals, configure the operating system, and load shrink-wrap programs, and other application software programs.
  • Troubleshoot computer problems, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software.
  • Other duties as assigned.

Qualifications
  • Associate degree or bachelor's degree (preferred) from an accredited institution OR
  • High school diploma or GED equivalent and an additional 5+ years of experience can be substituted for a degree
  • Mid-level with 3+ years of experience.
  • IT Certifications: CompTIA Certification A+, Network+, or Security+ Secret clearance required

How you'll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega's impact on the world.

Chenega MIOS News- ;br>
Tips from your Talent Acquisition T eam

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site - ;br>
Glassdoor - _IE369514.11,23.htm

LinkedIn - ;br>
Facebook - ;br>
#DICE

#Chenega Defense & Aerospace Solutions, LLC

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Chenega MIOS