Pega Business Analyst

Pega Business Analyst

Marlboro, MA (Locals Preferred))-Onsite role

Relevant Experience: 9+ Years

Duties & Responsibilities:

Facilitate requirements gathering sessions with stake holders.

Assist Product owner in building product road maps in line with organizational priorities.

Analyse AS-IS process to identify gaps and needs in existing processes and systems.

Develop To-Be process addressing all gaps and needs of customers.

Work with stake holders to understand and gather requirements.

Elicit functional requirements and develop user stories in Agile framework.

Co-ordinate ad-hoc meetings with SMEs for requirement clarifications/elaboration

Guide offshore business analysts in line with product road map to ensure sufficient backlog for team to develop increment

Good experience and understanding of Scrum in developing epics, user stories, supplementary requirements and business rules

Create Mock-ups and Wireframes as part of requirements elaboration and user stories (JIRA)

Facilitate client review and requirements approval

Brainstorm with clients and help them prioritize requirements for each sprint and arrive at timelines.

Maintain and groom product backlog

Facilitate walkthrough sessions for Development and QA teams

Root cause analysis for the defects encountered by business users during UAT

Change request management for new features and enhancements identified during sprint

Leadership management Reviews Prepare presentations showcasing Project Metrics, risks and mitigation strategies.

Required Skills:

7+yrs of Expertise as Business Analyst in Banking domain (CRM, Retail and Commercial)

CPBA (Certified Pega Business Architect)

Strong understanding of Business Process Automation tools like Pega

Experience in Agile Scrum Methodology

Hands on experience in JIRA

Banking Domain Experience (CRM, Retail and Commercial)