Overview
On Site
USD 300.00 - 400.00 per day
Full Time
Skills
Computer Hardware
Phone Support
Service Desk
Issue Tracking
Microsoft Windows
OS X
Help Desk
Taxes
Life Insurance
Partnership
Collaboration
Law
Job Details
Description
Looking to bring on a helpdesk technician for 3 months with a possibility of getting extended. There will be a large spike in ticket volume soon. They use Team Dynamix as their ticketing system, supporting hardware and software for the end users. Typical volume for the desk is 300-400 calls / day.
This team is the 1st line of defense for all technical issues. They can escalate to different teams as necessary, but expected to handle incoming calls for hardware issues, software issues, connectivity issues and access issues.
Skills
Help desk support, Troubleshooting, Windows 10, Team Dynamix, MAC OS, Hardware, Phone support, Service desk, Ticketing system
Top Skills Details
Help desk support, Troubleshooting, Windows 10,Team Dynamix, MAC OS
Additional Skills & Qualifications
1 step IV
Can have flexibility to work from home in a hybrid capacity after getting up and running
Looking for someone who has supported an enterprise helpdesk
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $17.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Bowling Green,OH.
Application Deadline
This position is anticipated to close on Mar 14, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Looking to bring on a helpdesk technician for 3 months with a possibility of getting extended. There will be a large spike in ticket volume soon. They use Team Dynamix as their ticketing system, supporting hardware and software for the end users. Typical volume for the desk is 300-400 calls / day.
This team is the 1st line of defense for all technical issues. They can escalate to different teams as necessary, but expected to handle incoming calls for hardware issues, software issues, connectivity issues and access issues.
Skills
Help desk support, Troubleshooting, Windows 10, Team Dynamix, MAC OS, Hardware, Phone support, Service desk, Ticketing system
Top Skills Details
Help desk support, Troubleshooting, Windows 10,Team Dynamix, MAC OS
Additional Skills & Qualifications
1 step IV
Can have flexibility to work from home in a hybrid capacity after getting up and running
Looking for someone who has supported an enterprise helpdesk
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $17.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Bowling Green,OH.
Application Deadline
This position is anticipated to close on Mar 14, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.