Overview
On Site
USD 80,000.00 - 100,000.00 per year
Full Time
Skills
Facilitation
Communication
JIRA
Customer experience
HTML
Cascading style sheets
Web content
Multimedia
Web analytics
Reporting
Web performance optimization
Promotions
SEO
Search engines
Acceptance testing
Testing
Documentation
Collaboration
Design
Backend development
Content management systems
Customer relationship management (CRM)
Database
A/B testing
Management
Analytics
Electronic commerce
Brand
Planning
Innovation
Finance
Accounting
Marketing
Legal
Customer support
Online training
Artificial intelligence
Insurance
.NET
Job Details
Description
We are seeking a Senior eCommerce Technical Specialist to join our team. In this role, your main function will be to oversee all technical aspects of our website, including its functionality, performance, and overall customer experience. You will also serve as the primary technical liaison, facilitating communication between our external development team and internal stakeholders, and perform hands-on tasks related to eCommerce platforms and web technologies.
Key responsibilities:
Accurately document and resolve website-related technical issues, maintaining a record of solutions and best practices for future reference.
Identify and escalate critical issues to our development partners as necessary, managing tickets through Jira.
Enhance the customer experience and conversion rates by identifying and implementing new features based on industry trends and best practices.
Write and modify HTML and CSS to structure web content, including text, images, links, and multimedia.
Regularly monitor website performance and alerts, troubleshooting any issues to ensure optimal performance.
Use web analytics tools to track and report on website performance, user behavior, and conversion rates, and provide insights and recommendations for improvement.
Manage and update website content, such as product listings, images, promotions, and banners, ensuring accuracy and SEO-friendliness.
Implement and manage technical SEO strategies to improve search engine rankings and drive organic traffic.
Conduct functional and acceptance testing for new features and APIs, maintaining formalized internal testing plans and documentation.
Collaborate closely with the marketing, design, IT, and development teams to implement new features, enhancements, and promotional campaigns.
Requirements
Proven experience in Backend Development
Proficiency in Content Management System (CMS)
Demonstrated expertise in Customer Relationship Management (CRM)
Familiarity with Database systems and architecture
Firsthand experience with eCommerce platforms such as eBay
Previous experience in AB Testing and its application in eCommerce
Demonstrated ability to create and manage Advertisements
Strong understanding of Analytics and its role in eCommerce
Proven record in enhancing Brand Awareness
Experience in Campaign Planning and execution.
Innovation starts with people.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are seeking a Senior eCommerce Technical Specialist to join our team. In this role, your main function will be to oversee all technical aspects of our website, including its functionality, performance, and overall customer experience. You will also serve as the primary technical liaison, facilitating communication between our external development team and internal stakeholders, and perform hands-on tasks related to eCommerce platforms and web technologies.
Key responsibilities:
Accurately document and resolve website-related technical issues, maintaining a record of solutions and best practices for future reference.
Identify and escalate critical issues to our development partners as necessary, managing tickets through Jira.
Enhance the customer experience and conversion rates by identifying and implementing new features based on industry trends and best practices.
Write and modify HTML and CSS to structure web content, including text, images, links, and multimedia.
Regularly monitor website performance and alerts, troubleshooting any issues to ensure optimal performance.
Use web analytics tools to track and report on website performance, user behavior, and conversion rates, and provide insights and recommendations for improvement.
Manage and update website content, such as product listings, images, promotions, and banners, ensuring accuracy and SEO-friendliness.
Implement and manage technical SEO strategies to improve search engine rankings and drive organic traffic.
Conduct functional and acceptance testing for new features and APIs, maintaining formalized internal testing plans and documentation.
Collaborate closely with the marketing, design, IT, and development teams to implement new features, enhancements, and promotional campaigns.
Requirements
Proven experience in Backend Development
Proficiency in Content Management System (CMS)
Demonstrated expertise in Customer Relationship Management (CRM)
Familiarity with Database systems and architecture
Firsthand experience with eCommerce platforms such as eBay
Previous experience in AB Testing and its application in eCommerce
Demonstrated ability to create and manage Advertisements
Strong understanding of Analytics and its role in eCommerce
Proven record in enhancing Brand Awareness
Experience in Campaign Planning and execution.
Innovation starts with people.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.