Program Manager

Location: Memphis, TN- Onsite

Duration: 12+ Months

Program Manager:

• 15+ years of overall experience, with 7+ years in Program Management roles in Quality Engineering, Tech, Data, Cloud, or Infrastructure
• Certifications in PMP, CSM, or Agile practices (strongly preferred)
• Experience in working directly with or reporting to senior executives (SVP, VP)
• Comfortable navigating ambiguous, high-stakes projects across domains
• Background in Large Retail Enterprises, consulting, strategy is a strong advantage
• Strong track record in managing large-scale, cross-functional programs involving engineering, operations, and quality.
• Experience working in highly matrixed and geographically distributed teams.
• Strong understanding of regional organizational dynamics, hiring, and operational strategy
• Drive the New opportunities towards win and identify the new opportunities
• Work hand in hand with sales and offshore delivery teams
• Strong communication verbal, written, executive presentation
• Advanced skills in Excel, Word One-pager proposals, PowerPoint/Slides, and confluence-based documentation
• Skilled in metrics-driven program delivery using tools like Confluence, JIRA, Excel
• Ability to handle the SOWs and engagement renewals
• Work with Vendor Management group to provide details on monthly invoicing and rebate

Overview of the Role

The Program Manager will act as a strategic execution arm for Client through Innominds supporting multiple projects, leading high-priority, cross-functional initiatives that are critical to the Transformation like:

• Warehouse Management System
• Order Management System
• Point of Sale
• Identity and Access Management
• Cloud and Application Development initiatives

• Be an embedded generalist with a builder mindset part program manager, part strategist, part execution partner
• Own visibility, communication, data, and stakeholder engagement end-to-end
• Work autonomously while staying deeply aligned with Client priorities
• Operational Leadership Support
• Lead and coordinate cross-functional programs that align with Client roadmap and strategic initiatives
• Monitor program risks, dependencies, and progress; ensure clear documentation, tracking, and reporting of outcomes to leadership.
• People and Community Programs
• Collaborate with HR, and Engineering to drive culture, employee engagement and retention
• Support strategic talent initiatives including hiring dashboards, onboarding enhancements and mentorship programs
  
• Business Operations and Communication
• Develop and maintain OKRs, dashboards, and cadence for key business reviews and organizational updates.
• Predict risks and take precautionary actions with proactive communication

Prepare strategic and executive-level content for internal and external audiences