Overview
Remote
On Site
USD 96,400.00 - 144,600.00 per year
Full Time
Skills
Banking
Investment Banking
Securities
Brokerage
Wealth Management
Finance
SAFE
Management
Customer Experience
Personal Development
Data Security
Problem Analysis
Service Level
Remote Access
Documentation
Business Systems
Scheduling
Palo Alto
Intrusion Detection
Blue Coat
Squid
Proxies
Active Directory
Computer Networking
Routing
Border Gateway Protocol
Tcpdump
Wireshark
Linux
Unix
Problem Management
ServiceNow
Analytical Skill
Attention To Detail
Multitasking
Communication
Regulatory Compliance
Computer Hardware
CheckPoint
Juniper
Firewall
CISSP
Cisco Certifications
Computer Science
Information Systems
Information Security
Insurance
Accessibility
Law
Job Details
Job Description
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.
The Infrastructure Defense Level 2 Analyst is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.
Description:
Duties include providing support to Citi perimeter security infrastructure, comprised by firewall, proxy, and SASE technologies; day to day firewall, proxy and SASE changes execution from request handling and scheduling to implementation in the production environment based on customer requirements; problem analysis and resolution from non-hardware routine issues to critical failures within established service level targets.
Citi's perimeter security infrastructure includes firewall, proxy, remote access and intrusion detection systems. Investigation, documentation and resolution of outages to critical business systems that may be caused by or impacting these systems; escalation of issues and tracking of progress in conjunction with other Citi technical resource teams; working incidents escalated from the level 1 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.
Skills and Qualifications:
Desired platforms and technical experience:
Also desired/emphasized are:
The candidate will be required to analyze customer requirements to ensure all standards, policies and guidelines are upheld from the information security perspective and support routine compliance activities. Eventually, the candidate will need to support technology improvements, such as new infrastructure install and hardware/software upgrades.
Relevant Certifications: CheckPoint, Juniper firewalls. CISSP or CCNA/CCNP as a plus.
Education Level Required: Bachelor's Degree in Computer Science, Information Systems or related fields preferred.
Years of Related Experience: 6+
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group:
Technology
Job Family:
Information Security
Time Type:
Full time
Primary Location:
Irving Texas United States
Primary Location Full Time Salary Range:
$96,400.00 - $144,600.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Apr 24, 2025
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.
The Infrastructure Defense Level 2 Analyst is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.
Description:
Duties include providing support to Citi perimeter security infrastructure, comprised by firewall, proxy, and SASE technologies; day to day firewall, proxy and SASE changes execution from request handling and scheduling to implementation in the production environment based on customer requirements; problem analysis and resolution from non-hardware routine issues to critical failures within established service level targets.
Citi's perimeter security infrastructure includes firewall, proxy, remote access and intrusion detection systems. Investigation, documentation and resolution of outages to critical business systems that may be caused by or impacting these systems; escalation of issues and tracking of progress in conjunction with other Citi technical resource teams; working incidents escalated from the level 1 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.
Skills and Qualifications:
Desired platforms and technical experience:
- CheckPoint and Palo Alto firewall and intrusion detection devices
- BlueCoat and Squid proxies
- Zscaler SASE and ZTE
- Active Directory
- Networking and routing with BGP
- Traffic analysis: tcpdump/pcap/wireshark
- Linux/Unix
- Strong understanding of Enterprise Change, Incident and Problem Management is required.
- Experience utilizing ServiceNow is a plus.
Also desired/emphasized are:
- Strong troubleshooting and communication skills
- Strong analytical and quantitative capability with attention to detail and ability to work in a demanding and environment.
- Exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary
- Strong communication skills, including verbal and written skills.
- Ability to work as part of a team with remote colleagues in other countries.
The candidate will be required to analyze customer requirements to ensure all standards, policies and guidelines are upheld from the information security perspective and support routine compliance activities. Eventually, the candidate will need to support technology improvements, such as new infrastructure install and hardware/software upgrades.
Relevant Certifications: CheckPoint, Juniper firewalls. CISSP or CCNA/CCNP as a plus.
Education Level Required: Bachelor's Degree in Computer Science, Information Systems or related fields preferred.
Years of Related Experience: 6+
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group:
Technology
Job Family:
Information Security
Time Type:
Full time
Primary Location:
Irving Texas United States
Primary Location Full Time Salary Range:
$96,400.00 - $144,600.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Apr 24, 2025
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.