IT Support Engineer or IT Operations Support Engineer

Overview

Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - W2

Skills

IT Support Engineer
IT Operations Support Engineer
technical support
utilities
scripting
Microsoft Azure
Azure
Amazon Web Services
AWS
Google Cloud Platform
GCP
Python
SQL
programming SQL.
automation
Jenkins
Nexus
SonarQube
Rundeck

Job Details

Role : IT Support Engineer

Location : Detroit, MI ( Hybrid ) LOCAL Preferred

Duration : Long Term

Job Summary:

The IT Operations Support Engineer is primarily responsible for following and critically reviewing policies and configurations for the use of cloud apps & services, taking responsibility for customer-report issues through troubleshooting to successful resolution, tracking and communication, maintaining a secure cloud environment, ensuring appropriate availability of services, and supporting app/services operations including determining the appropriate escalation path as needed. This role may also require occasional evening and weekend support of planned maintenance activities.

Minimum Qualifications and Job Requirements:

* Proven working experience in enterprise technical support

* Basic knowledge of systems, utilities, and scripting

* Team Player .

* Strong problem-solving skills.

* Excellent client-facing skills.

* Excellent written and verbal communication skills.

* Working knowledge with Cloud environments such as Microsoft Azure, Amazon Web Services, and Google Cloud Platform, including the use of Python.

* Experience with programming SQL.

* Experience automating routine data tasks using various automation/scripting tools (e.g., Jenkins, Nexus, SonarQube, Rundeck).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.