Overview
On Site
Full Time
Skills
Information systems
Network Support
React.js
DoD
Satellite
Authorization
Network
RF
Security clearance
Security+
Copy editing
Customer engagement
Computer networking
Routers
Switches
Firewall
Internet
Proxies
Telephony
MILSATCOM
Encryption
VoIP
VTC
Satellite communications
Documentation
Network administration
Management
Intellectual property
IP
SATCOM
iDirect
FM
TDMA
Cisco Certifications
Job Details
Job Description
Job Description
Job Overview:
Title: SATCOM Network Support Specialist
Location: Scott AFB, Illinois
Clearance Level: Secret (Active, In-Scope)
(This position involves shift work, which may include nights and weekends.)
Description:
C3EL has an opening for a SATCOM Network Support Specialist at Scott AFB, IL. This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities.
Responsibilities:
- Perform IP network support to include configuration of switches, routers, firewalls, and voice equipment.
- Conduct IP satellite modem support to include configuration and issue of option/boot files.
- Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
- Remotely access and de-access customers into the IP/SATCOM networks.
- Verify equipment is operating in the baseline configuration and react to alarms as necessary.
- Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).
- Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our client's Baseband, IF, and RF Communications.
Minimum Qualifications:
- Secret (or higher) clearance
- 2+ years of recent and relevant experience
- Basic knowledge of IP circuits & routers
- IAT II Certification (Security+ CE, CCNA-Security, etc.)
Desired Qualifications:
- Moderate level IP/Networking experience including hands-on configuration of routers, switches, firewalls, and IP Modems
- Moderate level knowledge of voice over Internet Protocol (VoIP) gateways, call managers, performance enhancing proxies (PEP), and telephony systems
- Moderate understanding and experience with the operation/configuration of MILSATCOM encryption devices
- Moderate understanding and experience in the implementation and delivery of DISN services (VoIP, VoSIP, VTC, NIPR, SIPR)
- Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow
- Utilization of SAA/GAAs as source documentation for network configuration
- Ability to manage IP over SATCOM networks using iDirect or equivalent FM-TDMA hubs
- CCNA or CCNP certification
Education:
- A minimum of a high school diploma or equivalent is required.
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