Application Support - Ab Initio, Cognos, SQL Server

Overview

On Site
Depends on Experience
Full Time
No Travel Required

Skills

Production Support
ETL
Ab Initio
Cognos
SQL server
Oracle Exadata
BAU processes

Job Details

Job Title: Application Support Analyst

Location: Brooklyn, OH

Type: Full Time Position

Job Description:

Relevant Experience (in Yrs): 3+ years

3+ years minimum experience with related technologies ().

Production support experience in application support (L1/L2/L3).

The associate must be able to develop and support ETL processes using Ab Initio.

The associate must be able to develop and support the reports using Cognos and manage database connections using Cognos Framework Manager.

The associate must be able to work with different database systems including SQL Server and Oracle Exadata.

The associate must interact with Client and vendor partners on a day-to-day basis and ensure all BAU processes are running as expected.

Monitor the health of the application and inform all the stakeholders and LOB for any issues/findings.

Prioritize the tasks accordingly and complete it within expected deadlines.

Monitor the incident queues regularly and ensure all the IM s and Service-Now requests are completed/addressed within the provided SLA s.

Follow the change management process for any new changes and perform the validations/System checks post-production deployment.

Work with multiple teams and address any issues or concern with the file transmissions and data.

Addressing all the vulnerabilities, variances, and findings on time with related to the supported applications.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.