Director of Data Analytics

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well-being.

The core mission of OCF is to ensure that children are safe, families are strong, and communities have access to supported schools, parks, and libraries.

The OCF Division of Performance Management and Technology supports the core mission of OCF in the following ways:

• Strengthening how OCF utilizes data to make informed decisions about the children and families we serve;
• Evaluating service quality and consistency across the array of OCF programs, identifying needed improvements, and tracking these improvements over time;
• Building a world class data infrastructure aligned with the evolving needs of OCF programming and the workforce that delivers the services.
• Developing integrated information systems so that practitioners can easily access and utilize quality and accurate data in their day-to-day decisions.

The Director of Data Analytics leads the design, management, and implementation of data management, analysis and reporting efforts and initiatives across the large portfolio of programs managed by the Office of Children and Families, with a particular focus on child welfare services. The Director supervises an interdisciplinary team of data, and technology analysts and specialists that have content expertise in various areas of human services. The Director builds and cultivates partnerships with internal and external stakeholders to advance the modernization of data collection, utilization, and reporting and to ensure quality and accurate data to inform OCF program decision-making and respond to outside requests as needed. In addition to the duties noted above, the Director will support the evaluation design of new federal, state, local, and grant-funded opportunities, such as preparations for implementing the Family First Prevention Services Act (FFPSA), research to better understand and eliminate disproportionality in child welfare, the inclusion of youth and family voices in quality improvement efforts, and efforts to ensure OCF programs and resources are serving our children and families in most need here in Philadelphia.

Essential Functions

• Lead and supervise team of managers and analysts. Provide team oversight, guidance, and coaching to enable project leaders and teams to achieve project outcomes.
• Establish and lead a collaborative environment for the data analytics team, where knowledge is shared across disciplines on a regular basis to advance initiatives and projects.
• Develop, clarify, assign, and oversee the design of project scopes, definition of deliverables, and the achievement of targeted outcomes and timelines.
• Ensure data project requirements are achieved in a timely fashion and within budget guidelines.
• Convene and engage the data analytics team on a regular basis to build collaborative relationships among project team members.
• Develop, refine, test, and implement tools to manage data assignments to team members, ensure transparency of assignments and knowledge sharing among team members, and track the timely progress and completion of data and research projects.
• Lead the development of all Department of Human Service key indicator reports, including but not limited to the DHS quarterly indicators report, Juvenile Justice reports, City and state required reports, and all ad hoc report requests from internal and external stakeholders.
• Work closely across the Division of Performance Management Technology to ensure the alignment of technology projects with the data needs of the Office of Children and Families.
• Work closely with the PMT implementation science team to carry out larger scale research and evaluation projects that support our data analytic and reporting strategies.
• Support partnerships to strengthen the preparedness for new federal, state, and local initiatives that serve vulnerable children and families.
• Support partnerships to inform strategies to eliminate racial disparities and disproportionality in out of home placements in Philadelphia and reduce the overall entry rate of children into the child welfare system.
• Support the design of new methods and data collection tools to meaningfully include the voice of youth and families in informing quality improvement efforts.
• Work with internal and external partners to continue to align data analytics and research practices with industry standards.
• Represent OCF data analytics in internal and external meetings with key partners.
• Prepare reports, status summaries, and presentations for senior leadership.
• Communicate (verbally and in writing) effectively with stakeholders and senior agency leadership about projects.
• Plan, organize and direct the work activities of City staff, contracted staff, consultants, and other data and research personnel assigned to the team.
• Establish and maintain collaborative and effective working relationships with leadership, peers, supervisees, colleagues, and partners.
• Lead additional data and research projects as assigned.

Competencies, Knowledge, Skills and Abilities

• Demonstrate effective oversight of multiple data projects.
• Demonstrate effective supervision and management of teams with diverse skill-sets, including establishing collaborative team structure and mechanisms, conflict/issue resolution, the ability to direct multi-disciplinary projects, and the ability to ensure a successful project lifecycle.
• Communicate (verbally and in writing) effectively with stakeholders participating in this project.
• Demonstrate analytical and presentation skills, strategic thinking, and high professional ethics.
• Establish and maintain effective working relationships with supervisor, leadership, associates, outside consultants and vendors.
• Demonstrate knowledge of and experience with mixed methods design and data analyses.
• Demonstrate experience with leading multiple, simultaneous data projects and with delivering such projects by the agreed deadline.

Salary Range: $108,000 - $118,000

Important: To apply, candidates must provide a cover letter and resume.

Work Setting: in-person (onsite)

Discover the Perks of Being a City of Philadelphia Employee:
We offer Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available
Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.