UX Researcher II

Description

Job Summary

We are seeking an experienced UX Researcher II to support data-driven decision-making across the product lifecycle. The ideal candidate is passionate about user-centered design, enjoys solving complex problems, and thrives in cross-functional collaboration.

Key Responsibilities

• Plan and execute qualitative and quantitative user research using various methodologies.
• Analyze user behavior and attitudes to uncover pain points and unmet needs.
• Conduct diverse research methods, including:
• User interviews
• Usability testing
• Surveys
• Ethnographic studies
• Contextual inquiries
• Concept testing
• Synthesize and present research findings in user-friendly formats such as journey maps, personas, and jobs-to-be-done frameworks.
• Collaborate closely with Product Design and Development teams to integrate user insights into design and development cycles.
• Scope research initiatives accurately by coordinating with stakeholders.
• Leverage existing data analytics to enhance insights.
• Work within a SAFe Agile framework, coordinating research projects by sprints.
• Manage relationships with vendor partners to ensure quality research output.

Requirements

Required Qualifications

• 2-5 years of experience in UX Research.
• Bachelor's or advanced degree in Human-Computer Interaction, Interaction Design, Cognitive Psychology, Computer Science, Visual Design, or a related field.
• Strong understanding of:
• Wireframes, user flows, and process flows
• Human-Centered Design principles
• Unmoderated testing and prototyping tools
• Experience creating storyboards, site maps, and usability frameworks.
• Exceptional communication skills (written & verbal) and attention to detail.
• Ability to work both independently and collaboratively in cross-functional teams.
• Positive, collaborative attitude with a willingness to give and receive feedback.
• Portfolio demonstrating UX research expertise and process articulation.

Preferred Qualifications

• Experience working in a SAFe Agile environment.
• Familiarity with industry-standard UX research tools and methodologies.
• Previous experience conducting research in a retail or e-commerce environment.

Innovation starts with people.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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