CPQ Business Process Architect

Role: CPQ Business Process Architect

Location: Vancouver WA, Portland OR , or Boston MA (HYBRID)

Experience: 12+ Years

If your passion lies in mastering Quote-to-Cash process implementations and you thrive in a dynamic, rapidly scaling environment, you are who we are seeking for. We re embarking on a transformative journey to optimize our QTC process using Salesforce platform, and you will play a crucial role in leadering the charge for QTC excellence

Responsibilities:

As our CPQ Business Process Architect, you will:

Lead the Charge for QTC Excellence: Define and architect the end-to-end QTC process leveraging Salesforce, ensuring alignment with industry best practices and our unique business needs.

Challenge the Status Quo: Critically analyze our existing processes, identify inefficiencies, and propose innovative solutions that drive automation, efficiency, and scalability.

Be the QTC Champion: Leverage deep expertise in Salesforce CPQ, Billing, and related quote to cash modules to design and implement a robust and scalable solution.

Bridge the Gap: Collaborate with sales, finance, legal, product, and engineering teams to gather requirements, define solutions, and ensure successful implementation.

Architect Seamless Integrations: Design and oversee integrations with critical systems, including SAP for financial data and our proprietary provisioning applications.

Drive User Adoption: Develop comprehensive training materials and provide ongoing support to ensure successful user adoption and maximize ROI.

Advocate for Best Practices: Stay abreast of the latest Salesforce releases and industry trends, championing best practices and driving continuous improvement.

Be the Trusted Advisor: Provide expert guidance and mentorship to internal teams and cross functional partners.

Document Everything: Create detailed process flows, functional specifications, and design documentation.

What You Bring:

Deep Salesforce Expertise: 10 - 12 years of extensive experience with CPQ applications (in Salesforce CPQ or similar CPQ such as Conga etc.) and has hands-on experience including simple and advanced configuration, and integration.

QTC Domain Mastery: Proven track record of designing and implementing complex QTC processes in a SaaS environment.

Integration Prowess: Experience integrating Salesforce with SAP and provisioning applications.

Business Acumen: Strong understanding of sales, contracts, finance, and legal processes related to QTC.

Architectural Vision: Ability to design scalable and maintainable solutions that meet current and future business needs.

Communication & Collaboration: Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with diverse 1 stakeholders.

Problem-Solving Prowess: Strong analytical and problem-solving skills, with a focus on delivering practical and effective solutions.