Associate Principal, Technology Operations

Overview

On Site
Hybrid
$102,000 - $115,000
Full Time

Skills

Support
Mainframe
Unix
Windows
Network
UC4
Mobius
JCL
IBM

Job Details

***Hybrid, 3 days onsite, 2 days remote***

A prestigious financial firm is looking for an Associate Principal, Technology Operations.  This role is the first line of support for any incidents or interruptions for the companies Mainframe, Unix/Windows operating systems, and network platforms.  This position will work with OS390 JCL, IBM utilities, UC4, Mobius, SFTP/NDM, etc.

Responsibilities:

  • Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms.
  • Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies.                                   
  • Maintain processing records and logs
  • Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution.
  • Perform mainframe IPL’s, and other system commands if and when required.
  • Support transmissions across SFTP/NDM.
  • Support the execution and troubleshooting of UC4 jobs.
  • Provide support for Production Installs, D/R and Industry tests.
  • Maintain all off-site storage records and shipments.
  • Rerun/Restart failed backups and perform restores when required.
  • Work scheduled overtime when needed to ensure 24 x 7 coverage.
  • Must adhere to all Production Operations policies and procedures

Qualifications:

  • 5+ years of OS390 JCL and IBM utilities
  • 5+ years working in a multi-platform environment
  • 5+ years working knowledge of an open systems scheduling product (UC4).
  • 5+ years working knowledge of Mobius/Brio.
  • College degree in Computer Information Systems desired, but equivalent work experience will be considered
  • Strong knowledge of Linux/Unix, Windows, and Mainframe/JCL.
  • Working knowledge of UC4, Applied Dynamics, MQ, Main View, Connect Direct, Logic Monitor, and Service Now.
  • Experience with mainframe and client/server job scheduling software.
  • Knowledge of Network utilities (Ping, Netstat, Traceroute).
  • Microsoft products desktop proficiency (Outlook, Word, PowerPoint, Excel, etc.)
  • Mobius via Document Direct.
  • Transmission protocols: SFTP/NDM.

 

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