Overview
Skills
Job Details
NO SPONSORSHIP
Senior Associate, Technology Operations (linux, windows, network) UC4 Scheduling
MUST HAVE UC4
MUST HAVE LINUX SCRIPTING EXPERIENCE
SALARY: $80K - $94K PLUS 10% BONUS
This is a 3rd shift position with the following schedule:
Hours: 10:30pm to 7:00am central
Days: Monday through Friday
First level incident identification, mainframe IBM JCL Linux Unix Windows Network Storage application lifecycle scheduling application tools UC4
The Senior Associate of Technology Operations is responsible for monitoring the production environment. Production Control, Production Support, Release Management, Platform Services, Storage, Cloud, Linux/Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible and being a technical liaison to teams to ensure that operational readiness, documenting the issues impacting the business and following best practices are being adhered to.
Responsibilities:
- Analyze and report upon Production performance CI opportunities
- Analyze and report upon Production capacity CI opportunities
- Analyze and report upon Production critical-path processing CI opportunities
- Troubleshoot hardware and software problems
Qualifications:
- Employ first-level Incident identification and resolution techniques to interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms.
- Monitor multiple applications and systems using approved software.
- Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies.
- Report and document any processing anomalies utilizing OCC approved software. (Service Now / Remedy)
Technical Skills:
- [Required] Basic knowledge of ITIL principles
- [Required] Working knowledge of Scheduling applications / tools (UC4
- [Required] Basic understanding of Network
- [Required] Basic understanding of Unix / Linux
- [Required] Basic understanding Windows
- [Required] Basic understanding Storage
- [Required] Basic knowledge of IBM JCL
- [Required] Understands technical monitoring and metrics
- [Required] Sophisticated understanding of enterprising technology
- [Required] Mature understanding of the relationship between software and hardware
- [Nice to have] Knowledge of Clearing and Finance industry
- [Required] Basic Knowledge of Application life cycle and deployment
- [Required] Knowledge of MQ (stop / start / recycle)
- [Required] Problem/Incident management applications and tools experience