Manager - Software Engineering DevOps w/ ServiceNow

Overview

Hybrid
$150,000 - $170,000
Full Time

Skills

Ansible
Apache Kafka
ServiceNow
Software Engineering
Kubernetes

Job Details

NO SPONSORHSHIP

Manager - Software Engineering DevOps

Location: Chicago, IL - On site 3 days a week

This is 100% a production support position, level 1 & level 2

Must be able to be on call

Managing 10-11 people

They need to have in depth knowledge of as much of the technologies as possible within DevOps, Cloud, Native applications, Kubernetes, Terraform, AWS, Ansible, Docker etc.

Knowledge of what Kafka is.

Come out of a large enterprise environment

They want to see ServiceNow because that is what they use for their ticketing system

SALARY: $150k - $170k + 15% Bonus

You will manage L1 L2 support for non-production and production environments, cloud native applications running on Kubernetes within aws complex automation scripts using automation tools like Jenkins ansible and terraform flexibility to support team on call from 5pm 7am python docker kafka mrc 10-15 years distributed multi-platform environment lead and mentor a team of devops engineers

Responsibilities

Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth.

Translate middle and senior management directives into workable policies

Monitor project status and take remedial action on projects behind schedule and/or over budget

Run the incident and problem management process for non-production environments.

Manage L1/L2 support for non-production and production environments

Resolve complex support issues in production and non-production environments.

Have an understanding of Cloud Native applications running on Kubernetes within AWS.

Assist production support and development staff in debugging environment defects.

Create procedural and troubleshooting documentation related to cloud native applications

Oversee development of complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform

Qualifications

Technical Skills

Expert understanding of:

Scripting and coding

Network technologies

CI/CD tools such as Artifactory, Jenkins, and GIT

Cloud native applications, including Terraform experience.

Technologies used to support microservices.

Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in infrastructure-as-code tools such as Terraform or CloudFormation

Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes

Experience with Kafka MRC

Understanding of software development methodologies and Agile practices

Experience with middleware technologies

Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues.

Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.

Bachelor's degree in a related area

10-15 years of overall IT experience

Minimum 10 years experience working in a distributed multi-platform environment.

Minimum 3 years management experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.