Oracle Utilities Customer Care & Billing (CC&B)

Overview

Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Customer Care
Data Management
Effective communication
Meter Data Management
Oracle
Oracle Utilities
Oracle Utilities Customer Care
Project management
progress reports
project plans
present solutions
planning
manage timelines

Job Details

  • 10 years in either Oracle Utilities Customer Care & Billing (CC&B), Customer to Meter (C2M), Meter Data Management (MDM) or Customer Cloud Service (CCS) with experience in end-to-end implementations.

  • Proven history in lead roles in CIS implementation engagements (At least 4 CC&B/C2M/CCS/MDM implementation/upgrade experience).

  • Should have experience in managing and leading a team, preparing project progress reports, track project progress, organizing sprits, able to do Program Increment planning, and create project plans.

Knowledge & Skill Requirements:

  • Oracle Utilities Customer Care & Billing (CC&B), Customer to Meter (C2M), Meter Data Management (MDM) or Customer Cloud Service (CCS), as applicable

  • Understanding of fundamentals of Oracle Utilities Application Framework (OUAF) to guide the overall solution development.

  • Proficiency in different modules of CC&B/C2M/MDM configuration, customization, and integration with other application.

  • Strong understanding to Utilities value chain.

  • Excellent analytical and critical thinking skills to understand complex business requirements and provide effective solutions.

  • Effective communication and stakeholder management skills to collaborate with diverse teams and present solutions clearly.

  • Project management skills to manage timelines, resources, and project deliverables effectively.

  • A continuous learning mindset to stay updated with OUAF updates, new technologies, and industry trends.

  • Ability to work independently and lead global distributed teams

Would be advantageous, not mandatory:

  • Knowledge of other utility products built on OUAF platform such as SOM, ODM, NMS, SGG, MWM, WAM, OUCSS, OUBI is a plus.

  • In-depth Knowledge of OUAF, Database structure and technical knowledge is a plus.

  • PMP or PMI Agile Certified Practitioner certificate would be an advantage.

  • Oracle Utilities Certifications in Oracle Utilities product suite would be an advantage

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