Overview
Skills
Job Details
About the Role
We are actively seeking experienced and Certified ServiceNow Consultants - both Technical Consultants and Business Process Consultants - to join our growing network of professionals supporting a wide variety of remote projects.
You will be working with expert-level ServiceNow teams on contract-based projects, typically ranging from 4 to 8 months in length. These roles offer flexible working hours (10 to 40 hours/week), the ability to work fully remotely, and the opportunity to get involved with diverse modules and use cases across multiple industries.
Key Responsibilities
Configure, develop, and implement ServiceNow solutions across modules including ITSM, ITOM, ITAM, HRSD, CSM, and custom integrations
Collaborate with clients to understand business needs and translate them into technical solutions
Create and maintain process documentation, solution design documents, and support materials
Participate in requirements gathering, process design workshops, and technical architecture reviews
Work independently or as part of a team to deliver high-quality outcomes on time and within scope
Provide expert-level guidance and best practices for ServiceNow implementations and optimizations
Required Qualifications
3+ years of hands-on experience with the ServiceNow platform
Active ServiceNow certifications (e.g., Certified System Administrator, Implementation Specialist for relevant modules)
Experience with one or more of the following modules:
ITSM, ITOM, ITAM, HR Service Delivery (HRSD), Customer Service Management (CSM), ServiceNow Integrations/APIs
Strong understanding of ServiceNow architecture, capabilities, and best practices
Proven ability to work independently and manage tasks in a contract-based environment
Excellent communication and collaboration skills with both technical and business stakeholders
Nice to Have
Multiple ServiceNow certifications across different modules
Experience working with international or distributed teams
Previous freelance or consulting experience
Knowledge of scripting (JavaScript, Glide), Flow Designer, IntegrationHub, and REST/SOAP integrations
Why Join Us?
Remote & Flexible Work: Work from anywhere with flexible hours to suit your schedule
Diverse Projects: Get exposure to a variety of use cases, industries, and ServiceNow modules
Grow Your Network: Collaborate with other top-tier ServiceNow professionals
Ongoing Opportunities: High-performing consultants are prioritized for future contracts and long-term engagements
Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.