IT Systems Engineer - SharePoint Online - Remote

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

IT Systems Engineer - SharePoint Online - Remote
Job Description

The Systems Engineer IT (SharePoint Online Engineer) will be responsible for handling end-user tickets, administering the SharePoint environment, and creating sites/building solutions under the direction of the Collaboration Services Manager. This role requires a proactive individual who can efficiently manage and resolve end user issues in SharePoint, assist in building out solutions with the SharePoint administrator and ensure a seamless SharePoint experience for all end users. This is a customer-facing role.

Responsibilities

• Implement changes into production environment following change control methodology
• Create and maintain new SharePoint online sites
• Collaborate with end users to gather requirements and design effective site solutions.
• Resolve and mitigate incidents related to SharePoint Online issues
• Provide guidance and support for end users on SharePoint features, best practices, and troubleshooting steps
• Support root cause analysis
• Other duties as assigned

Minimum Qualifications

• Bachelor's degree in Computer Science or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required
• 2 years of experience supporting key enterprise business applications and servers- SharePoint Online and User Management in Azure AD/Entra
• Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

• Excellent written, technical, and verbal communication skills
• Strong problem-solving and business analysis skills
• Capable and willing to receive work direction from direct and indirect leadership
• Strong desire to learn
• Ability to work well both independently and collaboratively
• Excellent documentation skills
• Ability to work in a cross-functional team

Preferred Qualifications

• Experience working in environment with regulatory compliance requirements (HIPAA, PCI, etc.)
• Experience with SharePoint Governance practices
• Experience with Power Automate, Power Apps, and other M365 services
• Familiarity with SharePoint migration tools and techniques
• Experience with Purview Sensitivity Labels

Minimum Physical Job Requirements

• Ability to travel up to 10% of the time
• Ability to work a flexible schedule including weekends, holidays, overtime, on-call, and shifts outside of Prime's core business hours of 9:00 a.m. to 3:00 p.m.
• Constantly required to sit, use hands to handle or feel, talk and hear
• Frequently required to reach with hands and arms
• Occasionally required to stand, walk and stoop, kneel, and crouch
• Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reporting Structure

• Reports to a Manager in the IT department

Potential pay for this position ranges from $78,600.00 - $118,200.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.