Pega Infinity & Pega Lead

Job Title: Pega Infinity & Pega Lead

Location: Ontario, Canada (Onsite)

Required Skills:

• Should have at least Pega CSSA certification (Ideally on Infinity & 8.x version or more)
• Extensive Exposure with Pega BPM
• Must have extensively worked on Pega Infinity & Pega 8 development especially with Case Management
• Hands on exposure & has implemented rules like Data Pages, Report Definition s, Data Transforms, SLAs, Decisioning, and Agents.
• Basic Pega knowledge like flows, sections, activities, reports, integration, agents, deployments
• Java with Shell script, Oracle, MySQL, Spring Boot, JSF, JavaScript, WebSphere, Hibernate
• Azure Cloud experience with certification at Dev / Dev Ops level
• Provided senior level system analysis, design, development, and implementation of applications and databases for client/server-, Web-, and/or PC-based software or middleware.
• Holds bachelor s in computer science.
• Worked with Monitoring tool like NewRelics.
• Translated technical specifications, and/or logical and physical design into code for new or enhancement projects for internal clients
• Good Client Interfacing and communication skills
• Good problem-solving skills, communication and interpersonal skills
• Proven ability to handle multiple assignments, tight timelines and manage through project obstacles to consistently deliver results
• Systems analysis and implementation of new features
• Application/environment monitoring and supporting. Ability to diagnose and resolve software issues - be ready for providing on-call support
• Plan, test and execute production releases

Responsibilities:

• Provide technical support for our in-house application to triage, resolve, and conduct RCA on Sev 1 and Sev 2 incidents
• Interpret technical designs for implementations, or review those created by team members, to deduce why production issues may be occurring
• For issues that require coding changes, develop and oversee technical development that is in line with our established architecture, technical designs, and development standards
• Act as the primary prod support technical contact for our application end users
• Understand the overall product roadmap as articulated by agile coach/product owner and translate roadmap into team specific release planning and sprint planning, Monitoring applications and infrastructure alerts, and reacting quickly
• Recommending and implementing solutions to mitigate repeat product issues
• Taking ownership and responding to open support tickets
• Closing open support tickets by adhering to the production support service level agreements
• Identifying and implementing automation opportunities to ensure success
• Troubleshooting production issues. Working closely with the end users to close the issue.
• Collaborating with other departments, Solution Architects to validate the design.
• Enhancing system performance
• Developing, testing, and maintaining Java-based applications
• Writing clean, efficient, and well-documented code
• Analyzing user and system requirements
• Designing database architecture
• Validating software functionality and security
• Suggesting improvements