Overview
On Site
$20 - $25
Contract - W2
Contract - 12 Month(s)
Skills
Helpdesk
Desktop
PC
Windows 7/10
Active Directory
LAN/Networking
hardware troubleshooting
end-user support
Job Details
Title: Helpdesk/Desktop Support
Location: Tallapoosa, GA (100% onsite)
Duration: 12 Months
Rate: $25 per hour on W2 (Cannot do C2C/1099 for this position)
Working Hours (Shift B): 4:30 pm 1:00 am Eastern Time
Required Skills and Expertise:
- Provide client and end-user desktop, application, and network support for all Tier 1 computer systems.
- Interact with users and clients (to understand production line processes and customers).
- Support projects such as technology upgrades\implementations of Tier 1 computer systems.
- Review, understand and react to various monitoring systems for Tier 1 computer systems.
- 1-3 years of experience Level 1 and Level 2.
- Experience supporting computer applications and end-user computing devices.
- Experience supporting Windows 7/10, Active Directory, LAN/Networking.
- Experience using MS-Office, and problem ticketing applications.
- Experience executing processes on an AIX/UNIX environment.
- Experience managing 2nd and 3rd level support calls.
- Demonstrated hardware troubleshooting for printers, scan guns, desktop PCs/laptops, handheld devices.
- Willing to work overtime (including weekends) and scheduled shutdowns as required.
- Willing and able to travel domestically and internationally on short notice.
- Willing and able to work a 3-shift rotation.
- Capable of walking long distances including stairs.
- Needs to be capable of lifting up to 50 pounds.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.