Operations Business Analyst

Overview

On Site
USD49 - USD59
Contract - W2

Skills

Operations Business Analyst

Job Details

job summary:

Description:



Overview:


This role will be a key contributor to the Marketplace Partner Payments Financial Operations team with a primary focus on Payments Compliance as well as more general payment related activities.



In this role, you will partner cross-functionally to understand the seller journey, how data is data collected and managed for the purpose of tracking and controlling seller compliance and mitigating the exposure resulting from non-compliance and fraud.



Specific areas of focus include:


- How sellers provide and change their tax and payment information


- Ensuring that the data is properly formed and verified


- Managing data sharing across teams and our payment processors


- Ensuring data integrity and adhering to data privacy guidelines


- Data analysis and reporting


- Process automation and complex system integrations


- Implementing internal and regulatory mandates in a user centric context where clarity and consistency of the user experience are leveraged to maximize adoption and minimize seller friction/attrition


- Interface design and user interaction flows


- Understanding and resolving operational issues in coordination with support teams


- Ability to develop user support documentation to be used by support teams


- General payments, accounting and finance concepts



Key Success Criteria


- Analytical aptitude


- Driving ownership and accountability


- Customer advocate


- Excellent people skills


- Uses data and analysis to drive decisions


- Fosters trust with internal partners


- Values team dynamics and inputs


- Commitment driven


- Attention to details


- Bias for action



Qualifications


- Business/Finance degree with minor in Computer Science/Statistics or Computer Science/Statistics with a minor in Business/Finance


- skills (PMP, ACP certification)


- Excellent SQL and Excel skills


- Ability to analyze large datasets, summarize findings and make actionable recommendations


- Experience with agile/lean principles to effectively manage requirements, prioritize workstreams and drive quality implementations





location: Sunnyvale, California

job type: Contract

salary: $49.40 - 59.40 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:


What are the day-to-day responsibilities?




  • Working with stakeholders on payment initiatives.





qualifications:

  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors (required)


skills:
  • SQL
  • Python basics
  • Analytics



    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    This posting is open for thirty (30) days.


    Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.



    Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.



    We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.



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