Overview
Remote
$80,000 - $95,000
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required
Skills
servicenow
Business Systems Analysis
agile methodology
UAT
scrum
sprint
Job Details
Note:
Contract to Hire (C2H)
Role: ServiceNow BSA
Location: Remote
Duration: 12 month Contract to hire
Top Skills' Details
1. Business Systems Analysis (requirements gathering, user story creation, UAT, scrum/sprint/agile methodology) working with dev teams and ensuring the business requirements are translated into strong technical and functional requirements.
2. HR Domain OR Enterprise Backoffice Systems experience is very helpful as these resources will understand how these systems help the business groups/customers and how the requirements are translated from one group to another.
3. Vendor management, stakeholder management, scheduling and communicating with your project management. This is a program, so there are many moving pieces/many projects going on at the same time. This will require some one to be able to work autonomously, however if they need support, they need to be proactive in order to not have issues bottleneck other, adjacent, work streams. Working with the Systems Integrator and the internal Stakeholders
2. HR Domain OR Enterprise Backoffice Systems experience is very helpful as these resources will understand how these systems help the business groups/customers and how the requirements are translated from one group to another.
3. Vendor management, stakeholder management, scheduling and communicating with your project management. This is a program, so there are many moving pieces/many projects going on at the same time. This will require some one to be able to work autonomously, however if they need support, they need to be proactive in order to not have issues bottleneck other, adjacent, work streams. Working with the Systems Integrator and the internal Stakeholders
Job Description
HR Digital Portfolio is experiencing some growth across a number of programs.
They will be working heavily to Scope, Integrate and Stand Up ServiceNow as their Enterprise Service Ticket Management System.
It will touch the whole company, and everyone uses it to communicate and request work from all of our enterprise teams for operations support activities and tasks.
Will work with a lead FTE BSA. Need to be very well versed in BSA functions, experience in Backoffice enterprise systems like ServiceNow.
Will need to understand some of the complexities they'll deal with because there are many stakeholders involved, multiple teams, typical complex projects.
They will also work with our systems integrator, who will help with the technical work. Engineering Ops experience would make sense.
They will be working heavily to Scope, Integrate and Stand Up ServiceNow as their Enterprise Service Ticket Management System.
It will touch the whole company, and everyone uses it to communicate and request work from all of our enterprise teams for operations support activities and tasks.
Will work with a lead FTE BSA. Need to be very well versed in BSA functions, experience in Backoffice enterprise systems like ServiceNow.
Will need to understand some of the complexities they'll deal with because there are many stakeholders involved, multiple teams, typical complex projects.
They will also work with our systems integrator, who will help with the technical work. Engineering Ops experience would make sense.
Additional Skills & Qualifications
Enterprise Backoffice Systems BSA
Work Environment
Enterprise Backoffice Systems, HR, Digital Transformation
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