Overview
On Site
Hybrid
USD 23.75 - 33.90 per hour
Full Time
Skills
DoD
Network
Soft skills
Analytical skill
Creative problem solving
Technical Support
Supervision
IMPACT
Budget
Policies and procedures
Regulatory Compliance
Intranet
Acceptance testing
Test cases
Effective communication
Specification
Policies
Strategy
Writing
Research
Documentation
Business process
Workflow
Planning
Management
Data
Internet
HTML
Incident management
Editing
Database
Presentation software
Communication
Training
Performance management
Preventive maintenance
Project management
Military
Recruiting
Job Details
Overview
**TRANSITIONING SERVICE MEMBERS ONLY AS PART OF THE DOD SKILLBRIDGE PROGRAM**
To offer eligible Service Members currently approved to participate in the DoD SkillBridge program the opportunity to gain first-hand experience and insight into Navy Federal's business, technology, resources, and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network, and interact with multiple departments. Utilize and further develop technical and soft skills, business knowledge, analytical techniques, and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures.
To support Navy Federal by participating in the development and follow-up analysis of policy and process updates. To provide end-user support for manuals and Navy Federal Systems. Works under general supervision with limited discretion. Develops alternate course of action based on precedent or policy. Perform moderately complex/varied tasks with moderate impact and limited latitude.
Responsibilities
Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints
Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
Conduct research and preparation of reference material
Ensure effective management of projects from inception through implementation
Identify, communicate, and resolve technical, tactical and operational project issues and risks
Maintain documentation library to ensure currency of processes
Provide training to end user in the use of electronic manuals and reference material
Review proposed policy and procedure changes for technical adequacy, completeness, compliance to regulations
Administer and develop internal intranet content
Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
Ensure clear, concise, and effective communication of material
Interact with various sub-teams to determine user requirements and specifications
Organize policy and procedures according to set standards
Recommend strategy for communications
Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization
Write online reference material, instructions, and communications
Perform other duties as assigned
Qualifications
Ability to work independently and in a team environment
Experience in composing correspondence that adheres to grammar and Navy Federal writing style and standards
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Experience in researching, compiling, and documenting data, business processes, and workflow
Experience in working and participating in cross-functional, multi-dimensional teams and projects
Basic skill capturing and translating processes and requirements into easily understood terms
Basic skill exercising initiative and using good judgment to make sound decisions
Basic verbal and written communication skills
Effective organizational, planning and time management skills
Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
Desired - Working knowledge of PC and web/internet based technologies e.g. HTML, trends/issues, management, editing/authoring tools and development
Desired - Basic database and presentation software skills
Desired - Associate's Degree in Communication Studies or the equivalent combination of training, education, and experience
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane Vienna, VA 22180 | 141 Security Drive Winchester, VA 22602
Salary: $23.75 - $33.90(Potential salary if hired by Navy Federal as a full-time employee: SkillBridge participants are not eligible for compensation from Navy Federal, as they continue to receive military compensation and benefits as active-duty service members.)
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Best Companies for Latinos to Work for 2024
Computerworld Best Places to Work in IT
Forbes 2024 America's Best Large Employers
Forbes 2023 The Best Employers for New Grads
Fortune Best Workplaces for Millennials 2023
Fortune Best Workplaces for Women 2023
Fortune 100 Best Companies to Work For 2024
Military Times 2023 Best for Vets Employers
Newsweek Most Loved Workplaces
Ripplematch Campus Forward Award - Excellence in Early Career Hiring
Yello and WayUp Top 100 Internship Programs
From Fortune . 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
**TRANSITIONING SERVICE MEMBERS ONLY AS PART OF THE DOD SKILLBRIDGE PROGRAM**
To offer eligible Service Members currently approved to participate in the DoD SkillBridge program the opportunity to gain first-hand experience and insight into Navy Federal's business, technology, resources, and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network, and interact with multiple departments. Utilize and further develop technical and soft skills, business knowledge, analytical techniques, and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures.
To support Navy Federal by participating in the development and follow-up analysis of policy and process updates. To provide end-user support for manuals and Navy Federal Systems. Works under general supervision with limited discretion. Develops alternate course of action based on precedent or policy. Perform moderately complex/varied tasks with moderate impact and limited latitude.
Responsibilities
Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints
Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
Conduct research and preparation of reference material
Ensure effective management of projects from inception through implementation
Identify, communicate, and resolve technical, tactical and operational project issues and risks
Maintain documentation library to ensure currency of processes
Provide training to end user in the use of electronic manuals and reference material
Review proposed policy and procedure changes for technical adequacy, completeness, compliance to regulations
Administer and develop internal intranet content
Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
Ensure clear, concise, and effective communication of material
Interact with various sub-teams to determine user requirements and specifications
Organize policy and procedures according to set standards
Recommend strategy for communications
Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization
Write online reference material, instructions, and communications
Perform other duties as assigned
Qualifications
Ability to work independently and in a team environment
Experience in composing correspondence that adheres to grammar and Navy Federal writing style and standards
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Experience in researching, compiling, and documenting data, business processes, and workflow
Experience in working and participating in cross-functional, multi-dimensional teams and projects
Basic skill capturing and translating processes and requirements into easily understood terms
Basic skill exercising initiative and using good judgment to make sound decisions
Basic verbal and written communication skills
Effective organizational, planning and time management skills
Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
Desired - Working knowledge of PC and web/internet based technologies e.g. HTML, trends/issues, management, editing/authoring tools and development
Desired - Basic database and presentation software skills
Desired - Associate's Degree in Communication Studies or the equivalent combination of training, education, and experience
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane Vienna, VA 22180 | 141 Security Drive Winchester, VA 22602
Salary: $23.75 - $33.90(Potential salary if hired by Navy Federal as a full-time employee: SkillBridge participants are not eligible for compensation from Navy Federal, as they continue to receive military compensation and benefits as active-duty service members.)
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Best Companies for Latinos to Work for 2024
Computerworld Best Places to Work in IT
Forbes 2024 America's Best Large Employers
Forbes 2023 The Best Employers for New Grads
Fortune Best Workplaces for Millennials 2023
Fortune Best Workplaces for Women 2023
Fortune 100 Best Companies to Work For 2024
Military Times 2023 Best for Vets Employers
Newsweek Most Loved Workplaces
Ripplematch Campus Forward Award - Excellence in Early Career Hiring
Yello and WayUp Top 100 Internship Programs
From Fortune . 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.