Field Support Engineer

  • COLORADO SPRINGS, CO
  • Posted 13 days ago | Updated 10 hours ago

Overview

On Site
USD 80,001.00 - 120,000.00 per year
Full Time

Skills

Science
Security Clearance
Test Execution
Computer Networking
Computer Troubleshooting
Information Assurance
Testing
Configuration Management
Documentation
Supervision
Reporting
Internet
Intellectual Property
IP
Cisco
Security+
CISSP
Microsoft Windows
Microsoft Office
Microsoft Visio
Network+
Network
System Integration
Radio
Adobe AIR
ADSI
Management
MDA
Test Plans
XML
SAP BASIS
Information Technology
Systems Engineering
FOCUS

Job Details

Job ID: 2504611

Location: COLORADO SPRINGS, CO, US

Date Posted: 2025-04-14

Category: Engineering and Sciences

Subcategory: Field Engineer

Schedule: Full-time

Shift: Day Job

Travel: Yes, 10 % of the Time

Minimum Clearance Required: Interim Secret

Clearance Level Must Be Able to Obtain: Secret

Potential for Remote Work: No

Description

SAIC is seeking mid-level candidates to represent and operate Network, System Integration and Test Environment (NSITE) software as Field Support Engineers. Support typically involves Missile Defense Agency test execution activities (Flight Tests, Ground Tests and Wargames/Exercises). The candidate should also have the ability to perform hardware integration and maintenance, have a basic understanding of computer networking, and a general understanding of computer hardware troubleshooting. The candidate will also be responsible for conducting validating configuration management documentation in support of information assurance certification and accreditation activities. The candidate should be a self-starter and be able operate with minimal supervision. The candidate will support from the MDIOC, Schriever SFB, Colorado Springs, CO.

Duties and Responsibilities:
  • Operate NSITE software based on event support requirements
  • Support NSITE software field testing and reporting
  • Coordinate and interact with site personnel to perform hardware integration
  • Maintain configuration management documentation (Microsoft Visio) and verify system configurations
  • Identify system engineering requirements from customers' for event specific NSITE recording or mission viewing

Qualifications

Required Education:
  • Bachelors degree in Information Technology with five (5) years of experience. An additional six (6) years' can be considered in lieu of a degree (per contract vehicle)

Required Skills:
  • Ability to work independently with minimal supervision
  • Strong interpersonal skills and reporting practices
  • Basic Information Technology (IT) principles and troubleshooting experience
  • Experience with Internet Protocol (IP) networks, network troubleshooting and Cisco network equipment
  • Security+ or CISSP Certification
  • Microsoft OS Certification (or FedVTE/Gov Microsoft OS Certificate)
  • Strong Windows 10/11 OS configuration experience
  • Strong Microsoft Office skills
  • Strong Microsoft Visio skills
  • Available to travel CONUS or OCONUS for Event support. (Less than 10% per year anticipated)

Preferred (not required) Skills:
  • Current Network+ or similar Network Certifications
  • Understanding of Network, System Integration and Test Environment (NSITE) software
  • UHF Tactical Radio operation experience
  • Functional understanding of tactical interoperability equipment to include Air Defense Systems Integrator (ADSI), Link Monitoring and Management Tool (LMMT), Joint Range Extension (JRE) or like systems
  • Familiarity with the Missile Defense Agency (MDA) test planning and procedures and Missile Defense Agency interoperability message sets (such as VMF, B-Series, XML)

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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