Overview
Skills
Job Details
Deploy, configure, and support a large-scale production and corporate network and server
infrastructure in data centers, Point of Presence (POP), edge, backbone, datacenter, and
content delivery network (CDN) infrastructure. Provide onsite network support and expertise on local data center campus and remote support
for POP sites while working with local vendor support staff Schedule and perform network maintenance, repair, and upgrade tasks as needed while
limiting the impact on the production network Calculate and document equipment power requirements and work with Engineering, Facilities
Operations, and/or collocation vendors to meet these requirements. Work closely with Network Engineering, Logistics, and equipment vendors as new equipment
and technologies are integrated into the production network. Work with network provisioning engineers to turn up new circuits and engage and escalate
with vendors to troubleshoot out-of-service or faulty circuits. Queue Management for tasks and incidents, participate in ongoing DC/POP deployment
projects Use internal tools and scripts to configure, monitor, and repair servers and network equipment Develop internal documentation and conduct training as needed or appropriate
- Proactively contribute to documentation, automation and processes as they evolve
- Follow, improve, and implement data center and POP best practices Participate in on call activities and follow escalation process to support the infrastructure 24/7
Skills/Experience: CCNA/JNCIA minimum Understanding of PoP infrastructure, being familiar with concepts such as MMR, cross connect,
peering, cage, patch panel, ODF. Solid understanding of fiber-optic technology including cable types, connector types, optic
types, patch panels, and optical transport technologies. Experience in ordering cross connects as well as local patches. Experience in Edge capacity provision and decommission. Experience in network optimization (re-stripes, migrations, capacity upgrades). Solid understanding and hands on experience in protocols such as BGP, LACP, IS-IS, MPLS. Strong attention to detail with excellent time management and organization skills. Excellent experience in maintaining documentation. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems
and tools, and creative problem-solving abilities under pressure. Ability to interact with external peers and vendors, as well as with other teams within the
organization. Programming and scripting capabilities are strongly desired. Excellent communication skills. Ability to work within a global team in a fast-paced and dynamic environment with limited