Overview
On Site
DOE
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 24 Month(s)
No Travel Required
Skills
See job description
Job Details
Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania. Details on the role are listed below:
Note: This assignment is five days on-site, in Philadelphia, PA.
Minimum skills and experience:
? Minimum 2 years of experience working in single point of contact help desk.
? Experience using GroupLink's Everything Helpdesk and Jira?s Service Management application.
? Strong customer service skills; telephone etiquette.
? Good team-oriented interpersonal skills.
? Good organizational skills.
? Good analytical and problem-solving skills.
? Good oral and written communications skills (technical and non-technical).
? Strong understanding of the ACD system and trouble ticket process.
For Immediate Response call , or send your resume to
TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 9001:2015, ISO 27001:2013 (ISMS),ISO 20000:2018 and CMMI Level 5 certified company.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.