Overview
On Site
$20 - $21
Contract - W2
Contract - 6 Month(s)
Skills
Bilingual English/Spanish
Customer Service
Call Center / Contact Center
Problem Solving
Time Management
Job Details
Bi-Lingual Customer Service Specialist
Looking for a Bilingual (English and Spanish) Customer Service Specialist with strong experience in
Customer Service Communication Ability to clearly and professionally communicate with customers over phone, email, or chat.
Problem Solving Skill in identifying issues, thinking critically, and offering effective solutions to customer concerns.
Retention & Value Selling Ability to explain product benefits and persuade customers to stay rather than cancel.
- Data Entry & System Navigation Comfort with using multiple systems and accurately entering or updating information.
Adaptability / Time Management Flexibility to handle changing tasks, shifting priorities, and different customer situations.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.