Technical Product Owner

Roles and Responsibilities

• Create and maintain the product roadmap, outline the features, enhancements, and updates for the product over time. Understand pain points of operations team. Align roadmap to business objectives.
• Collaborate with engineers and administrators to define technical solutions, evaluate trade-offs, and ensure that features are feasible to build within given constraints.
• Use data analysis to help inform the product roadmap or help resolve ad hoc issues.
• Effectively communicate and collaborate with both technical and non-technical stakeholders to ensure a shared understanding of the requirements.
• Ensure that the documented requirements are accurate, complete, and aligned with the stakeholders' expectations. This may involve reviews, walkthroughs, or other validation processes.
• Perform validation testing to ensure features align with intent.
• Exhibit excellent time management, organizational, and prioritization skills and an ability to balance and fulfill multiple priorities.
• Performs other duties as assigned.

Position Requirements

• BS, BA in Information Technology, Computer Science, Engineering etc. or equivalent work experience
• 3+ years of prior work experience in a product owner, business analyst, quality analyst or similar role.
• Excellent communication and interpersonal skills, with the ability to work effectively in cross-functional teams.
• Strong problem-solving and critical thinking abilities.
• Experience with healthcare industry preferred
• Experience with Salesforce preferred
• Project management skills and knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.
• Familiarity with call center, scheduling, patient facing applications are a plus.