Lead Platform Engineer

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

Being a member of the Enterprise Production & Platform Engineering (EPPE), you will help manage processes around IT resiliency and stability. You will be part of a team that reviews, enhances Infrastructure resiliency, availability, performance, and stability. You may also support the team that participates and drives high priority, large scale, internal and external customer impacting incidents across multiple lines of businesses to resolution. The Senior Associate for IT resiliency will work with various technology teams to analyze, implement, and test process strategies to strengthen their service availability.

Your Primary Responsibilities:

• Reviews IT third party risk management assessments and follow recommendations.
• Perform detailed review/analysis of IT service failure mode runbooks. (Various technologies)
• Collaborate with technology teams for IT Service failure testing and to identify gaps.
• Work with IT service owner to solidify service risk contingency plan.
• Ensure contingency plan alignment to IT risk management policies, IT governance and standards.
• Assist IT Lab team (platform) in technology evaluations including design and vendor co-ordination.
• Use experience/innovative thinking to enhance IT stability/performance by partnering with application development and platform teams.
• Uses problem solving ability to drive root cause analysis during Incident / Problem resolution as needed.

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Sound Like You?

• Minimum of 8 years of related experience in IT service design, delivery and / or support.
• Experience working with diverse technologies, teams and thorough understandings of hardware and software stacks.
• Proficiency in mission critical IT platform support.
• Understanding of IT service risk assessment process and IT Service high availability/recovery design principles.
• Bachelor's degree or equivalent experience

Qualifications:

• Minimum of 6 years of related experience
• Bachelor's degree preferred or equivalent experience

Additional Qualifications

• Consistent track record for min 8 years in IT with experience supporting platforms.
• Working knowledge of 3 tier architecture and application security,
• Hands-on Experience and/or expertise in operating systems (Red hat, Windows, z/OS), virtualization (VMWARE, OpenShift), networking (CISCO) storage (EMC, NetApp)
• Technical understanding of middleware (Tomcat, WebSphere), messaging (MQ / Kafka), DB technologies (Oracle, DB2).
• Knowledge of Cloud service offerings (AWS, Azure).
• Ability to work across teams to create partnerships that achieve organization goals, and passionate about building an innovative culture.
• Ability to work in dynamic projects with ever evolving requirements.
• Highly motivated individual ready to learn and work beyond technology silos.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.