Overview
On Site
Full Time
Skills
Laptop
Real-time
Customer service
Computer hardware
Network
IT service management
Communication
Adaptability
Hardware troubleshooting
Microsoft Windows
Technical Support
Taxes
Life insurance
Collaboration
Partnership
Law
Job Details
Description:
This role focuses on the hardware lifecycle refresh, ensuring that our medical staff have the most up-to-date and reliable technology to provide exceptional patient care. you will be responsible for deploying hardware, troubleshooting issues, and providing top-notch customer service . Workstation Builds, Printer Refresh, and Laptop/Desktop Refresh. Candidates must be flexible and willing to adapt to evolving business needs and workload fluctuations.
Key Responsibilities:
Deploy hardware and ensure devices are properly connected to the network.
Troubleshoot Level I issues in real-time.
Understand intake processes related to IT Service Management (ITSM).
Collaborate effectively with team members while also being able to work independently.
Interact with medical staff, providing exceptional customer service and support.
Desired Skills and Qualifications:
Experience with hardware deployment and network connectivity.
Strong troubleshooting skills, particularly with Level I issues.
Familiarity with IT Service Management (ITSM) processes.
Excellent communication and interpersonal skills.
Ability to work both independently and as part of a team.
Coachable, adaptable, and a self-starter.
Skills:
Deployment, Windows, Desktop, Technical support, Troubleshooting, Hardware troubleshooting, Windows 10, Support, Assets
Top Skills Details:
Deployment, Windows, Desktop, Technical Support, Troubleshooting
Experience Level:
Entry Level
o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
This role focuses on the hardware lifecycle refresh, ensuring that our medical staff have the most up-to-date and reliable technology to provide exceptional patient care. you will be responsible for deploying hardware, troubleshooting issues, and providing top-notch customer service . Workstation Builds, Printer Refresh, and Laptop/Desktop Refresh. Candidates must be flexible and willing to adapt to evolving business needs and workload fluctuations.
Key Responsibilities:
Deploy hardware and ensure devices are properly connected to the network.
Troubleshoot Level I issues in real-time.
Understand intake processes related to IT Service Management (ITSM).
Collaborate effectively with team members while also being able to work independently.
Interact with medical staff, providing exceptional customer service and support.
Desired Skills and Qualifications:
Experience with hardware deployment and network connectivity.
Strong troubleshooting skills, particularly with Level I issues.
Familiarity with IT Service Management (ITSM) processes.
Excellent communication and interpersonal skills.
Ability to work both independently and as part of a team.
Coachable, adaptable, and a self-starter.
Skills:
Deployment, Windows, Desktop, Technical support, Troubleshooting, Hardware troubleshooting, Windows 10, Support, Assets
Top Skills Details:
Deployment, Windows, Desktop, Technical Support, Troubleshooting
Experience Level:
Entry Level
o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.