Overview
On Site
USD 28.50 - 33.00 per hour
Full Time
Skills
Remote Support
Computer Networking
Printing
Reliability Engineering
Collaboration
Organized
IT Operations
Computer Hardware
Printers
Network
Service Desk
CAT5
Network Cabling
DNS
Dragon NaturallySpeaking
DHCP
Management
Microsoft Windows
Servers
Organizational Skills
Attention To Detail
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team in Memphis, Tennessee. This Contract-to-permanent role is ideal for someone with a strong technical background who can manage hardware setups, troubleshoot systems, and provide efficient support for technical issues. The position requires expertise in computer hardware, networking, and server systems.
Responsibilities:
Configure, install, and maintain computer hardware and peripherals, ensuring optimal performance.
Troubleshoot and resolve issues with laser jet printers and network-connected printing devices.
Manage and address service tickets using established ticketing systems, such as Service Desk Plus or similar platforms.
Provide support for camera systems, including troubleshooting and maintenance of the Alibi system.
Run and install network cabling, with a preference for candidates experienced in Cat5 setups.
Monitor and support Windows servers, ensuring system reliability and performance.
Collaborate with team members to maintain organized administrative processes related to technical operations.
Diagnose and resolve issues related to DNS and DHCP configurations within the network.
Assist in maintaining a secure and efficient IT environment by adhering to best practices and standards.
Requirements
Proven experience with computer hardware setup, troubleshooting, and maintenance.
Familiarity with laser jet printers and network printer configurations.
Hands-on experience with ticketing systems, such as Service Desk Plus or similar platforms.
Knowledge of camera systems, including troubleshooting and maintenance expertise.
Ability to install and manage Cat5 network cabling.
Solid understanding of DNS and DHCP protocols and their configurations.
Strong background in supporting and managing Windows servers.
Excellent organizational skills and attention to detail in administrative tasks.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team in Memphis, Tennessee. This Contract-to-permanent role is ideal for someone with a strong technical background who can manage hardware setups, troubleshoot systems, and provide efficient support for technical issues. The position requires expertise in computer hardware, networking, and server systems.
Responsibilities:
Configure, install, and maintain computer hardware and peripherals, ensuring optimal performance.
Troubleshoot and resolve issues with laser jet printers and network-connected printing devices.
Manage and address service tickets using established ticketing systems, such as Service Desk Plus or similar platforms.
Provide support for camera systems, including troubleshooting and maintenance of the Alibi system.
Run and install network cabling, with a preference for candidates experienced in Cat5 setups.
Monitor and support Windows servers, ensuring system reliability and performance.
Collaborate with team members to maintain organized administrative processes related to technical operations.
Diagnose and resolve issues related to DNS and DHCP configurations within the network.
Assist in maintaining a secure and efficient IT environment by adhering to best practices and standards.
Requirements
Proven experience with computer hardware setup, troubleshooting, and maintenance.
Familiarity with laser jet printers and network printer configurations.
Hands-on experience with ticketing systems, such as Service Desk Plus or similar platforms.
Knowledge of camera systems, including troubleshooting and maintenance expertise.
Ability to install and manage Cat5 network cabling.
Solid understanding of DNS and DHCP protocols and their configurations.
Strong background in supporting and managing Windows servers.
Excellent organizational skills and attention to detail in administrative tasks.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.