Overview
Skills
Job Details
Google CCAI Developer US-Based Remote Contract
Responsibilities:
Support voice and digital AI Self-Service solutions for large, multi-location contact centers.
Design, develop, and implement AI self-service applications with Google CCAI.
Ability to interface with clients as needed to drive towards implementation of AI solutions.
Serve as a strong contributor to the Google Delivery practice Google CCAI projects.
Collaborate with project team members to provide input to conversation design specifications.
Integrate into backend systems using web services, databases, and reporting.
Perform Unit Testing of developed code.
Assist with System and Functional Testing.
Required Skills:
8+ years of application development experience overall.
4+ years of experience with Google Dialog Flow ES/CX.
1+ year of technical hands-on experience with Google Cloud CCAI.
Google Certification a plus and/or Badge completion required.
Knowledge of Cloud Services Architecture, Apigee, and Vertex AI.
Ability to support multiple projects at the same time.
Experience in supporting large multi-site contact center implementations
Experience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and Amazon.
Proficient in Java, JavaScript, .NET, C#, HTML, SQL, Python etc.
Must be able to work independently, be organized, self-motivated.
Excellent communication skills (written and verbal).
Experience developing solutions using Java, Python, R, HTML, JavaScript, Node.js, AngularJS, C#, .Net, SQL, SDK development, Objective C, Swift.
Support integrations with back-end data systems such as Web Services REST API,
Soap, SQL Server, Oracle, NoSQL databases, Reporting.
Bachelor's degree required.
Job type: Contract
Duration: 6M
Work Setting: US Based Remote