Overview
On Site
USD 51,000.00 - 82,000.00 per year
Full Time
Skills
Leadership
Nexus
Adobe AIR
SAFE
Network operations
Servers
Administrative support
Spring Framework
Performance monitoring
Project management
Preventive maintenance
Performance management
Training
NOC
SolarWinds
ServiceNow
Management
Security clearance
Cisco
Cisco Certifications
CompTIA
Network
SCA
Insurance
Financing
Job Details
About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Responsibilities
Peraton is looking for an onsite Network Operations Center Technician (Multiple Shifts) to monitor and enterprise environment consisting of 5,000 plus network devices, over 6,000 servers and 100's of applications.
What You'll Do:
The mission of this group is to provide 24x7x365 operational and administrative support for the client
Manage all incoming and outgoing support requests related to the network and business infrastructure
Will work with internal and external customers and teams to drive and coordinate issues to resolution within defined SLAs.
Provide support with shift (3 varying shifts) based work, providing 24x7x365 coverage and support at the FDA White Oak (10903 New Hampshire Ave, Silver Spring, MD) location.
Monitor systems, applications including high and low level network wide performance monitoring, investigate, troubleshoot, and triage production and non-production software, applications, services and network issues.
Shift Schedule:
Sunday - Wednesday : 6am-2pm, 12pm-10pm, and 10pm-6am
Wednesday - Saturday : 6am-2pm, 12pm-10pm, and 10pm-6am.
Qualifications
Required Qualifications:
High School level plus some advanced training; Minimum of 3 years
Cisco networking skills
1-3 years of NOC experience
SolarWinds monitoring experience
ServiceNow or other ticketing systems
Ability to concurrently manage multiple tasks
Strong troubleshooting skills
Must be able to obtain and maintain a Public Trust Clearance
Desired Qualifications:
Cisco CCNA Certification
CompTIA Certification
Knowledge of network technologies, connectivity, protocols, and security.
Benefits:
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.
#LI-ET1
Target Salary Range
$51,000 - $82,000. This represents the typical salary range for this position based on experience and other factors.
SCA / Union / Intern Rate or Range
EEO
An Equal Opportunity Employer including Disability/Veteran.
Our Values
Benefits
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.
Paid Time-Off and Holidays
Retirement
Life & Disability Insurance
Career Development
Tuition Assistance and Student Loan Financing
Paid Parental Leave
Additional Benefits
Medical, Dental, & Vision Care
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Responsibilities
Peraton is looking for an onsite Network Operations Center Technician (Multiple Shifts) to monitor and enterprise environment consisting of 5,000 plus network devices, over 6,000 servers and 100's of applications.
What You'll Do:
The mission of this group is to provide 24x7x365 operational and administrative support for the client
Manage all incoming and outgoing support requests related to the network and business infrastructure
Will work with internal and external customers and teams to drive and coordinate issues to resolution within defined SLAs.
Provide support with shift (3 varying shifts) based work, providing 24x7x365 coverage and support at the FDA White Oak (10903 New Hampshire Ave, Silver Spring, MD) location.
Monitor systems, applications including high and low level network wide performance monitoring, investigate, troubleshoot, and triage production and non-production software, applications, services and network issues.
Shift Schedule:
Sunday - Wednesday : 6am-2pm, 12pm-10pm, and 10pm-6am
Wednesday - Saturday : 6am-2pm, 12pm-10pm, and 10pm-6am.
Qualifications
Required Qualifications:
High School level plus some advanced training; Minimum of 3 years
Cisco networking skills
1-3 years of NOC experience
SolarWinds monitoring experience
ServiceNow or other ticketing systems
Ability to concurrently manage multiple tasks
Strong troubleshooting skills
Must be able to obtain and maintain a Public Trust Clearance
Desired Qualifications:
Cisco CCNA Certification
CompTIA Certification
Knowledge of network technologies, connectivity, protocols, and security.
Benefits:
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.
#LI-ET1
Target Salary Range
$51,000 - $82,000. This represents the typical salary range for this position based on experience and other factors.
SCA / Union / Intern Rate or Range
EEO
An Equal Opportunity Employer including Disability/Veteran.
Our Values
Benefits
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.
Paid Time-Off and Holidays
Retirement
Life & Disability Insurance
Career Development
Tuition Assistance and Student Loan Financing
Paid Parental Leave
Additional Benefits
Medical, Dental, & Vision Care
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.