SENIOR MANAGER IT SYSTEMS MIT

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report . For more than one hundred years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes, and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages.

We seek a Senior Manager IT Systems to oversee the vendor performing all activities of the Data Center in a 24x7x365 operations environment, and to manage the relationship with the vendors in this environment.

The person in this role establishes and maintains operations policies, standards, and procedures to provide Data Center security and ensure integrity of the stored data. The Sr. Manager is also responsible for the transfer of all records for HIPAA compliance and audit.

Responsibilities include:

• Manage the Montefiore Medical Center Data Centers, leading vendor staff, monitoring vendor adherence to Service Level Agreements, capacity, trending, and availability.
• Oversee batch and online systems monitoring, data center environmental oversight, physical security, problem and change documentation, report printing, electronic media handling (storage/destruction) and problem escalation.
• Participate in Change Control committee and oversight.
• Oversee application and production control ensuring all jobs are producing the intended results.
• Approve and monitor the Data Center scheduled activities via CA Service Manager Change process and coordinate activities with Technicians and Support personnel.
• Conduct daily checks of the mechanical and electrical infrastructure supporting the data centers.
• Ensure all mechanical and electrical systems are optimized for efficiency.
• Monitor all technology/systems and communicate maintenance activities.
• Coordinate shift and staff schedules for 24x7x365 coverage.
• Develop operational standards.
• Maintain operational policies and procedures.
• Participate in Disaster Recovery plans and procedures.
• Manage off-site media storage facilities to ensure proper audit trails and backups are in
• Manage hosting financials: track budgetary expense and funding for equipment, installation, supplies and technical support.

Requirements include:

• 5+ years managing data center operations including working with vendors.
• Solid experience in overseeing Data Center MEP.
• Experience in DCIM tools.
• Exposure to AWS or Azure.
• Knowledge of monitoring tools (CA SOI, Spectrum, UIM, SolarWinds, etc.)
• Technical expertise across various technology disciplines (Microsoft, Unix, Storage, Network, etc.) to resolve complex infrastructure integration issues and problems.
• Strong communications skills, both verbal and written, in technical and non-technical topics
• Strong organizational skills and ability to work on multiple projects simultaneously.
• Strong troubleshooting skills, with the ability to handle multiple tasks and react quickly to problems and issues.
• Proficiency in MS Office.
• Reliable transportation to travel among Montefiore sites.

Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS Employment Status: Regular Full-Time Address: 3 Odell Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 220994 Salary Range/Pay Rate: $122,100.00 - $162,800.00

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the "Montefiore Difference" - who we are at Montefiore and all that we have to offer our associates, please click here .

Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

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