Overview
Remote
On Site
$57 - $63 hourly
Contract - W2
Contract - Temp
Skills
Leadership
Accessibility
Web portals
Policies
Project planning
Design
Meta-data management
Governance
Data quality
Training
Knowledge transfer
Knowledge base
Stakeholder management
Collaboration
Change management
Communication
Analytical skill
Problem solving
Management
Project scoping
Budget
Attention to detail
ServiceNow
Knowledge management
Project management
Dashboard
Artificial intelligence
Messaging
Data
Job Details
RESPONSIBILITIES:
Kforce has a client that is seeking a Project Manager in Chicago, IL.
Summary:
The Project Manager will be responsible for leading a critical initiative to enhance the quality and accessibility of the company's employee portal HR knowledge base. This involves conducting a thorough assessment of the existing knowledge base, identifying and addressing key issues such as ineffective metadata, incomplete user criteria, duplicate articles, and policy gaps. The Project Manager will develop and implement a comprehensive plan to "clean up" the knowledge base, establish effective governance processes, and drive adoption of new ways of working across the organization.
Key Responsibilities:
Project Planning and Execution:
* Develop a detailed project plan outlining the scope, objectives, timeline, and resource requirements
* Conduct a comprehensive assessment of the existing knowledge base to identify areas for improvement
* Design and implement strategies to "clean up" article metadata, including bulk updates and standardization of keywords
* Develop and implement a governance framework to ensure ongoing maintenance and quality of the knowledge base
* Coordinate global "clean up" initiatives, ensuring consistency and alignment across different regions and service lines
Change Management:
* Develop and execute a comprehensive change management plan to effectively communicate the project goals and benefits to stakeholders
* Address potential risks and challenges associated with the project, including resistance to change and data quality issues
* Facilitate training and knowledge transfer to enable employees to use the improved knowledge base effectively
Stakeholder Management:
* Build strong relationships with key stakeholders, including service line leaders, HR professionals, and subject matter experts
* Collaborate with stakeholders to gather requirements, address concerns, and ensure project alignment with organizational objectives
REQUIREMENTS:
* Proven experience as a Project Manager with a successful track record of delivering complex projects
* Strong change management skills, including the ability to effectively manage resistance to change and drive adoption of new processes
* Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels
* Strong analytical and problem-solving skills, with the ability to identify and address complex issues
* Ability to effectively manage project scope, budget, and timeline
* Strong attention to detail and commitment to quality
* Ability to work independently and as part of a team
* Familiarity with ServiceNow or similar knowledge management platforms is a plus
* Proficiency in project management tools such as Smartsheets and experience creating dashboards is preferred
* Experience working in a large, global organization is desirable
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a Project Manager in Chicago, IL.
Summary:
The Project Manager will be responsible for leading a critical initiative to enhance the quality and accessibility of the company's employee portal HR knowledge base. This involves conducting a thorough assessment of the existing knowledge base, identifying and addressing key issues such as ineffective metadata, incomplete user criteria, duplicate articles, and policy gaps. The Project Manager will develop and implement a comprehensive plan to "clean up" the knowledge base, establish effective governance processes, and drive adoption of new ways of working across the organization.
Key Responsibilities:
Project Planning and Execution:
* Develop a detailed project plan outlining the scope, objectives, timeline, and resource requirements
* Conduct a comprehensive assessment of the existing knowledge base to identify areas for improvement
* Design and implement strategies to "clean up" article metadata, including bulk updates and standardization of keywords
* Develop and implement a governance framework to ensure ongoing maintenance and quality of the knowledge base
* Coordinate global "clean up" initiatives, ensuring consistency and alignment across different regions and service lines
Change Management:
* Develop and execute a comprehensive change management plan to effectively communicate the project goals and benefits to stakeholders
* Address potential risks and challenges associated with the project, including resistance to change and data quality issues
* Facilitate training and knowledge transfer to enable employees to use the improved knowledge base effectively
Stakeholder Management:
* Build strong relationships with key stakeholders, including service line leaders, HR professionals, and subject matter experts
* Collaborate with stakeholders to gather requirements, address concerns, and ensure project alignment with organizational objectives
REQUIREMENTS:
* Proven experience as a Project Manager with a successful track record of delivering complex projects
* Strong change management skills, including the ability to effectively manage resistance to change and drive adoption of new processes
* Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels
* Strong analytical and problem-solving skills, with the ability to identify and address complex issues
* Ability to effectively manage project scope, budget, and timeline
* Strong attention to detail and commitment to quality
* Ability to work independently and as part of a team
* Familiarity with ServiceNow or similar knowledge management platforms is a plus
* Proficiency in project management tools such as Smartsheets and experience creating dashboards is preferred
* Experience working in a large, global organization is desirable
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.