Field Support Electrical Engineer

Bemana is searching for a Field Support Electrical Engineer in the Chicago Heights area to join the team of a well established crane manufacturing and service company.

The Field Support Electrical Engineer will work directly with Technical Support product manager, engineering, manufacturing, and service groups . Your primary focus will be to support high level troubleshooting / problem solving, interfacing with all field services and end-users for ensuring ultimate customer satisfaction. You will provide technical full-service support for both software and hardware for field troubleshooting for high level issues that arise on electric or hybrid equipment.

Essential Functions:

• Troubleshoot Field Issues on Electric or Hybrid Equipment working with product support group and service technicians.
• Create high level Troubleshooting Guides, Techniques / SOPs and other Support Documentation for all Electric and Hybrid Equipment.
• Direct communications with engineering for compliance and assistance for high level issues requiring assistance.
• Attend and participate in engineering design reviews including R&D projects and/or any related quoted jobs for both internal and external customers
• Participate in code reviews, identify and address technical debt, and understand coding standards and best practices.
• Gather, track, and analyze process control data to drive product improvement.
• Provide technical direction and recommendation based on industry best practices and your experience.
• Uses CAD software and other design and modeling tools
• Conducts analysis and tests to determine weaknesses and failures in products. Special projects or work as assigned.
• Protects organization's value by keeping information confidential.
• Ensure compliance in all safety, health, and environmental regulations, policies and procedures for a goal of zero incidents and injuries.

Education & Experience:

Required:

• Requires a bachelor's degree in electrical engineering or Mechatronics
• 6-10 years of experience.
• Strong user with conceptual understanding of associated systems
• Experience working directly with modern technologies based on the Microsoft platform
• Proven experience in troubleshooting and optimizing motion control systems for industrial applications.
• Knowledge of computer languages commonly used motion control systems utilizing C/C++, Python, CoDeSys, or MATLAB/Simulink.
• Familiarity with control theory principles, such as PID control, state-space control, and adaptive control, and their application in motion control systems.
• Experience working with various motion control hardware components, such as servo drives, motors, encoders, and actuators.
• Understanding of communication protocols commonly used in motion control systems, such as EtherCAT, CAN bus, Modbus, and Ethernet/IP.
• Experience reading and interpreting electrical schematics and motion control system block diagrams.
• Experience working with the following:
• Web API and RESTful services
• Typescript and Javascript
• CANBUS
• EtherCAT
• CoDeSys
• HTML and CSS/SASS

Desired

• Experience with modern web frameworks, like ReactJS
• Experience with UI tools, such as npm and gulp
• Working knowledge of websockets and real-time communication

Application Process

If your experience matches the description above, submit your resume, and one of our recruiters will be in touch to tell you more about the position and learn more about your experience and aspirations.

If your experience does not match this job description, we still encourage you to reach out to one of our recruiters, so we can learn about your professional aspirations for future job openings.

About Bemana

Bemana provides recruiting services to the nation's equipment and industrial sectors. Our clients and candidates value us for our specialized recruiting expertise, vast knowledge of the equipment and industrial job market, and ability to solve their most challenging employment needs. We have successfully recruited thousands of top-level professionals filling a wide range of management, sales, engineering, and technical positions across the nation.

Welcome to Bemana and we look forward to getting to know more about you.

Referral Program

Bemana offers a $500 reward for referrals that lead to a hire. So, if this job or location is not for you, but you know someone that might be interested, send them this link and we'll send you a check if they get hired. Terms & conditions apply.