Desktop Specialist

  • Miami, FL
  • Posted 15 days ago | Updated 15 days ago

Overview

On Site
$30 - $40
Part Time

Skills

SCCM Imaging
MS Windows

Job Details

The Primary Purpose of this position is to provide second level support for enterprise computing environment including desktops, laptops, printers, mobile devices, phones, peripherals, and client software. Support is provided in person, over the phone and via email to local and remote associates.

Key Responsibilities:

Adheres to integer core value and all safety and quality requirements.

provides support for client computing hardware and software

Basic copier and printer support

Imaging, configuring, and deploying of desktops, laptops, and related peripherals

Troubleshoots, and resolve by utilizing standard operating procedures

provide technical guidance and training to internal associates

General infrastructure support including racking and cabling

Assisting with projects as needed

Meets/exceeds SLA's and maintain high customer satisfaction ratings

Specialized Knowledge

MS Windows 7, 10, 11 , M365 Products

SCCM Imaging

User and Computer object management in active directory

Cisco call manager/unity

Network printer and multi function devices

Apple iOS

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.