Agile Technical Coach

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Responsible for coaching teams to adopt and implement engineering best practices. Acts as a change agent who helps set the vision, show the way, and provide thought leadership on removing impediments to engineering and technology success. Coaches and mentors product team members at either the team and/or program levels, including Scrum Masters, Product Owners, Technical Leads, Software Engineers, and executives to leverage engineering principles and practices to deliver high value business capabilities. Helps coach the team on best practices, design thinking, and engineering culture in real time on work from the team's product backlog. Serves as a subject matter expert on scaling engineering practices, embraces servant leadership, understands engineering culture, and serves as a role model for the team to model engineering behaviors and mindsets, which includes key mindset shifts in the journey to the creation of a vibrant engineering culture. Designs, develops, and facilitates training of engineering best practices to assigned teams. Performs evaluations, assessments, and reviews of processes and methodologies. Identifies strengths and continuous improvement recommendations of existing processes.

Preferred Skills/Experience

• Extensive experience with engineering best practices
• Working knowledge of system development lifecycle (SDLC) and process change/improvement
• Experience coaching and working with teams, product managers, and engineering leaders (lead through influence)
• Ability to coach, teach, and guide leaders and teams through outcomes-based planning and value delivery
• Working knowledge and experience with Design Sprints and/or Product Discovery tactics
• 3 or more years architecting various engineering tools, including three or more of code repository, agile flow, orchestration, deployment, and binary repository
• Experience in multiple types of testing, including but not limited to Unit, Functional, Performance, End to End, TDD, and behavioral driven development
• Experience with co-located and distributed teams, in multiple time zones
• Demonstrated ability to partner and communicate effectively with highly-technical team members on a wide range of engineering practices and tools (CI/CD, SRE/Observability, Java, .Net, Phython, Cloud, API, DevOps etc.)
• Ability to work in ambiguity and rapidly iterate to a solution
• Creative, flexible, and willing to continuously change, evolve, and improve engineering processes
• Excellent communication and interpersonal skills
• Rapid iterative Development, Professional Coaching, Leadership Coaching, Facilitation, and Mentoring
• Ability to coach engineers on engineering best practices and shift mindset to new ways of working

Certifications:

• Professional Officiations
• Speaking Engagements
• Dev Meetups
• AWS
• Azure
• Coaching

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00 - $127,050.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.