Oracle Service Cloud

Overview

On Site
$40 - $50
Full Time

Skills

Oracle Service Cloud
Service Cloud
Script
BUI

Job Details

Role - Oracle Service Cloud - RightNow
Location - San Jose, CA
Client - Western Digital

* Should have minimum 5-7 years of experience
* Have at least worked on 3 Oracle Service Cloud (RightNow) implementation project
* Must have worked on Customer Portal, Customer Script, BUI Extensions
* Should have good understanding of connectPHP and REST APIs
* Should have experience in Integrating with other applications
* Knowledge on modules like CPM, Business Rules, Workspaces/Work Flows, Analytics (Reporting) is desired
* Good to have experience with Chat module
* Should have worked on Knowledge Base configuration
* Good hold on JavaScript is required

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