Delivery Director

Overview

On Site
Depends on Experience
Full Time

Skills

SERVICENOW
digital transformation
GENAI
SAAS
Data Analytics
Cloud Migration
P/L (Profit & Loss)
Service Delivery Director
ASM
Application Service Management

Job Details

  • Experience as a Delivery Director managing multiple digital transformation programs ( modernization, data & analytics , GENAI and SAAS ServiceNow platform experience. )
  • Experience with ASM (Application Service Management) & agile AD developments
  • Experience with serviceNow, Data Analytics, Cloud Migration
  • Experience with Building Solutions & Preparing Solutions (Not as an Architect) But a true Service Delivery Director
  • Experience Managing & maintaining relationships with CIO/CXO/ EVP Level.
  • Experience managing a team size of 200 now that will help grow to 500 (Global team spread across multiple GEOs)
  • Experience in planning & structuring team.
  • Experience managing 30 million revenue and Above
  • Experience managing P/L (Profit & Loss)
  • Experience managing Risk with CIO & CIO & EVP level and team
  • Worked in SERVICENOW ecosystem from any System integrators / consulting companies.

Qualification

  • At least 20years of experience in selling IT Services in Tier-1 or Tier-2 competitive organizations.
  • Strong knowledge of global delivery model and methodologies
  • Ability to present and interact at CXO levels, and have consultative sales capability.
  • Should have managed a multi-million USD account, across various geographies.
  • Strong Account Management - building and managing client relationships at the CXO level.
  • One of the key responsibilities is strategic growth.
  • Should be experience in an entirely customer-facing role.

 

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About HCL America Inc.