Overview
On Site
USD 40.00 - 45.00 per hour
Full Time
Skills
Strategic Thinking
Tactical Planning
Risk Management
Banking
Accountability
ACH
Process Improvement
Research
Regulatory Compliance
Product Management
Project Management
Microsoft Office
Microsoft PowerPoint
Microsoft Outlook
Management
Production Support
Data Analysis
Microsoft Excel
Payments
Testing
Communication
Taxes
Life Insurance
Partnership
Collaboration
Law
Job Details
Description
Client's team is seeking a Digital Manager to help advance operational capabilities and ensure stability for digital ACH/Wires. The ideal candidate will be a forward-thinking leader with a proven track record of successfully operating next generation products, services and technologies. The role requires an individual with a strong combination of strategic thinking, detailed tactical planning, risk management, and project management skill.
Candidates should have an understanding of banking products and services, digital payments, and be proactive in their approach, with an ability to own and manage multiple priorities simultaneously.
As a Digital Manager, the successful candidate will serve as a primary conduit between Client's Digital business, product, operations, technology, internal counsel/risk, and business control partners. This leader will have accountability for establishing/maintaining strong relationships and building consensus with peers and partners across the organization.
Manage new and existing Digital ACH, and Wire processes and support change initiatives
Document and manage risks and control plans
Day to day ownership of multiple ACH and Wire processes
Define business and process requirements
Monitor Voice of the Customer and suggest product or process improvements
Research customer escalations and conduct complaint theme analysis
Address production defects/incidents
Work closely with Risk, Legal, Compliance and Technology
Required Skills:
3-5 years' experience in a product management, operations & planning, or project management role
Experience with Microsoft Office Suite (Excel, PowerPoint, Outlook)
Experience coordinating, communicating, and managing across multiple lines of businesses
Desired Skills:
Digital payments experience
Technology or Production Support experience
Operations Experience
Risk or Business Controls Experience
Skills
mobile, Data analysis, excel, data, queries, controls, payments, digital, testing
Additional Skills & Qualifications
Communication, personality (ability to speak up, be proactive)
Pay and Benefits
The pay range for this position is $40.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Charlotte,NC.
Application Deadline
This position is anticipated to close on Mar 3, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Client's team is seeking a Digital Manager to help advance operational capabilities and ensure stability for digital ACH/Wires. The ideal candidate will be a forward-thinking leader with a proven track record of successfully operating next generation products, services and technologies. The role requires an individual with a strong combination of strategic thinking, detailed tactical planning, risk management, and project management skill.
Candidates should have an understanding of banking products and services, digital payments, and be proactive in their approach, with an ability to own and manage multiple priorities simultaneously.
As a Digital Manager, the successful candidate will serve as a primary conduit between Client's Digital business, product, operations, technology, internal counsel/risk, and business control partners. This leader will have accountability for establishing/maintaining strong relationships and building consensus with peers and partners across the organization.
Manage new and existing Digital ACH, and Wire processes and support change initiatives
Document and manage risks and control plans
Day to day ownership of multiple ACH and Wire processes
Define business and process requirements
Monitor Voice of the Customer and suggest product or process improvements
Research customer escalations and conduct complaint theme analysis
Address production defects/incidents
Work closely with Risk, Legal, Compliance and Technology
Required Skills:
3-5 years' experience in a product management, operations & planning, or project management role
Experience with Microsoft Office Suite (Excel, PowerPoint, Outlook)
Experience coordinating, communicating, and managing across multiple lines of businesses
Desired Skills:
Digital payments experience
Technology or Production Support experience
Operations Experience
Risk or Business Controls Experience
Skills
mobile, Data analysis, excel, data, queries, controls, payments, digital, testing
Additional Skills & Qualifications
Communication, personality (ability to speak up, be proactive)
Pay and Benefits
The pay range for this position is $40.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Charlotte,NC.
Application Deadline
This position is anticipated to close on Mar 3, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.