Arista Data Center Resident Engineers / SME

Overview

Remote
Depends on Experience
Contract - W2
Contract - Independent
Contract - 14 Month(s)
No Travel Required

Skills

Arista Data Center

Job Details

We are hiring for the Arista Data Center long term contract. If you are interested please apply here.
Arista Data Center Resident Engineers / SME
Location: Remote
Duration: 1 year
Job Summary: Installs, maintains and repairs customer approved hardware and software; provides 2nd / 3rd level technical and troubleshooting assistance to customer inquiries, all in a manner that builds customer trust and confidence.

Responsibilities:
  • Installs, or assists in installation, of approved hardware, software & peripheral components - Arista Networks
  • Maintains & repairs technological equipment & peripheral devices - Arista Networks
  • Performs regular system updates - Arista Networks
  • Responds to customer inquiries and requests
  • Escalates queries not resolved within appropriate timeframe
  • Documents customer interactions using designated programs & procedures
Qualifications:
  • Ability to communicate effectively, both oral and written - this is a requirement
  • Active Listening Skills with ability to build strong working relationships, internal and external to the organization.
  • Strong Sense of Urgency & Commitment to apply common sense understanding to carry out instructions furnished in written or oral form.
  • 7 + years Arista Data Center Engineer experience in a large enterprise environment
  • 7 + years combination of knowledge and experience supporting LAN / WAN Arista Networks
  • 7 + years experience with IT ticketing system
  • Excellent Organizational & time management skills
  • Strong troubleshooting and documentation skills
  • Strong customer service skills
Warm Regards,
Zahid H Ansary
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